What are the responsibilities and job description for the Program Manager, Pocono Learning Center position at Northampton Community College?
The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.
We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.
NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.
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Program Manager, Pocono Learning Center~~~~~~~~~~~~~~~~~~~~~
This posting will close on:
06/14/2026**No further applications will be accepted on or after this date**
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Summary:
Part-time (approx. 28 hours perweek,which will include some nights and weekends). ThePoconoCampus Learning Center Program Manager is instrumental in supporting student success by creating a welcoming and inclusive environment where students are empowered to become independent learners through individualized academic support. The Manager also supports the staff of the center by offering guidance and professional development opportunities and managesday-to-day operations.
Reporting to the assistant director with a "dotted line" relationship to the Learning Center director as a member of the Learning Center core team,specific activities include recruiting, hiring, training, scheduling, supervising, and mentoringpeerand professional tutors, academic coaches, and student front desk assistants; overseeing the front desk;utilizingtutor scheduling software (WC Online); and contributing to center and program initiatives.Although the primary responsibilities of the role are administrative, the program manager will also tutor students when staffing needs are necessary.
Qualifications:
A bachelor's degree,knowledge of tutoring and/or teaching pedagogy, experience in higher education or another academic environment, outstanding communication and interpersonal skills, the ability to learn new technologies, and an enthusiastic commitment to lifelong learning and supporting the growth and success of all students and staff are required. A master's degree,previousleadership or supervisory experience, experience working with diverse populations, and/or experience working in a college level tutoring program or another student success program are preferred.