Retail Store Manager (Trent Location)

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and we love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Promote Learning
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Spokane, WA (Trent Location), is looking to hire a Full-Time Salaried Store Manager to join our team.  We believe that each team member plays a vital role in the success of our company.  We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. 

As a Store Manager with North 40 Outfitters, you will need to possess extensive knowledge of farm and ranch retail operations, strong sales ability, and a high level of professionalism in a fast-paced environment. The position involves coaching and leading the store team, driving sales and profitability, maintaining operational and merchandising standards, and promoting safety while protecting company assets. Excellent interpersonal, verbal, and written communication skills are essential, along with the ability to motivate, coach, and direct employees, set goals, and provide consistent follow-up. Success requires strong organizational skills, effective multitasking, and proven sales techniques, as well as experience in retail management, public relations, and adapting to local culture. Knowledge of outdoor recreation, animal health, tools, and hardware is a plus. This full-time role requires schedule flexibility, including weekends and some holidays, and typically involves working 55–60 hours per week.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Extensive knowledge of farm and ranch retail business, products, and customers
• Proven ability to exceed sales performance standards
• High degree of professionalism with the ability to react appropriately under stress
• Excellent interpersonal, verbal, and written communication skills
• Ability to effectively communicate, motivate, coach, teach, and direct employees
• Skill in identifying employee strengths and aligning them with appropriate roles
• Ability to set goals, establish performance standards, and provide consistent follow-up
• Strong organizational skills with the ability to multi-task in a high-pressure, fast-paced environment
• Proven ability to apply sales techniques and processes with a wide variety of customers
• Thorough knowledge of merchandising, workplace safety, and loss control
• Working knowledge of supervisory techniques, including coaching, discipline, and leadership
• Ability to complete operational, administrative and safety tasks on all levels
•  Partner and communicate effectively with various departments within the home office and the executive leadership team
• Manage scheduling and staffing according to business needs
• Willingness to relocate if needed
• Understanding of correct lifting and loading techniques.  Physical ability to lift and carry 0-15 lbs. continuously, 15-50 lbs. frequently, and 50-55 lbs. occasionally, and team lift anything over 55 lbs.  Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Additional Information

We offer a competitive wage ranging from $81,000.00 to $85,000.00 annually, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells. 

North 40 Outfitters is proud to be an Equal Opportunity Employer.