Genetic Testing Coordinator

Job Summary: 

We are seeking a reliable, organized, and client-focused Genetic Testing Coordinator to join our growing team. This role involves coordinating genetic testing services across multiple office locations while providing excellent patient interaction and administrative support. The ideal candidate is comfortable navigating electronic medical records (EMRs), handling insurance prior authorizations, and traveling locally between offices.

Key Responsibilities:

• Navigate and manage patient information through EMR systems accurately and efficiently
• Provide professional, compassionate, and client-facing support throughout the testing process
• Obtain insurance prior authorizations and verify patient coverage as needed
• Collect oral swab specimens following proper collection protocols and procedures
• Travel locally between multiple office locations as scheduled
• Maintain accurate documentation and ensure compliance with confidentiality standards
• Communicate effectively with providers, office staff, laboratories, and patients
• Ensure timely handling and transport of collected specimens when necessary

Requirements & Qualifications:

• Strong computer skills and experience working with EMR systems preferred
• Excellent communication and customer service skills
• Ability to work independently and manage time efficiently
• Reliable personal vehicle and valid driver’s license required for travel between offices
• Comfortable traveling locally on a regular basis
• Ability to work flexible hours between 8:00 AM – 6:00 PM
• Experience with insurance prior authorizations is preferred
• Medical office, healthcare coordination, or specimen collection experience is a plus

Work Environment:This position requires both administrative and patient-facing responsibilities in a healthcare office setting. Candidates should be adaptable, professional, and comfortable working in multiple locations throughout the workweek.