Front Desk Receptionist/Assistant

Job Overview

We are seeking a detail-oriented Front Desk Receptionist/Assistant to be the welcoming face of our law firm. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, organized, and possess excellent communication skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. Qualified applicants will have excellent people skills, outstanding phone etiquette, good computer and typing skills, attention to detail and an ability to multi-task. Competitive pay. Send resume and cover letter by e-mail. No phone calls please.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring a professional and friendly first impression.
• Answer and direct incoming phone calls using multi-line phone systems with proper phone etiquette.
• Manage front desk activities including scheduling appointments, maintaining calendars, and coordinating meetings.
• Assist with client communication and support tasks to ensure excellent customer service experiences.
• Maintain accurate records, appointments, and correspondence to support efficient office operations.

Requirements

• Proven office experience or administrative support background with strong organizational skills.
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills.
• Strong phone answering skills with professional phone reception and phone etiquette abilities.
• Demonstrated clerical experience including filing, proofreading, typing, and calendar management.
• Exceptional customer service skills with a friendly demeanor and positive attitude.
• Ability to multitask effectively while managing time efficiently in a busy environment.
• Send resume and cover letter by e-mail. No phone calls please.

Expected hours: 20.0 per week

Work Location: In person