What are the responsibilities and job description for the Full Time Client Relationship Manager-North Town Insurance position at North Town Insurance Agency?
We are growing and looking for a confident, relationship-driven professional who takes ownership of client experiences and communicates with clarity, professionalism, and purpose.
This is a full-time, in-office position where you will be part of a collaborative, team-focused environment. Youll receive hands-on support, training, and mentorship as you build your skills and confidence.
This role goes beyond traditional customer service. You will play a key role in retaining clients, guiding conversations, and helping individuals make informed decisions about their insurance coverage.
What you can expect:
- $48,000$50,000 base salary (consistent, reliable income)
- MondayFriday schedule no evenings or weekends
- Paid time off holidays
- A supportive, in-office team environment
- Ongoing development and opportunities for increased responsibility over time
We are intentionally an in-office team because we believe in real-time collaboration, support, and professional growth.
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Evenings off
Insurance Education & Development Budget
401K Match
Responsibilities
Responsibilities
- Proactively connect with clients regarding renewals and policy updates
- Communicate clearly and confidently to guide client decisions
- Help clients understand their coverage and available options
- Build trust and strengthen long-term client relationships
- Take ownership of follow-through to ensure a smooth, positive experience
- Manage multiple tasks while maintaining attention to detail
- Contribute to a positive, team-oriented office environment
- This is a service-focused role with a strong relationship and retention component, where communication and ownership are key to success.
Requirements
Requirements
- Strong written and verbal communication skills
- Confidence in conversations and ability to guide decisions
- High level of organization and attention to detail
- Ability to manage multiple tasks and follow through consistently
- Professional, positive, and team-oriented attitude
- Self-motivated with a willingness to learn and grow
- Insurance experience is helpful but not requiredwe provide training.
Salary : $48,000 - $50,000