Care Coordinator-Navarro County

Job Title: Care Coordinator-Navarro/Ellis Counties  

Do you have a passion for helping others and want a career where you can make a difference? Then join our NTBHA team. We have proved to be a strong, self-sufficient and enduring foundation within our community. We are committed to connecting and serving our clients where they live. 

Position’s Role Summary: 

North Texas Behavioral Health Authority (NTBHA), based in Dallas is responsible for developing a collaborative system of care for children, adolescents and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. This position’s actions and work must align with NTBHA’s values and goals, policies and procedures, and meet all documentation standards and regulatory requirements.  

The purpose of the Care Coordinator is to perform complex coordination work and assist in developing discharge plans, goals and objectives while eliminating barriers to effectively connect individuals with mental illness and/or a co-occurring disorder, transitioning from crisis services to outpatient services.   

This position will primarily serve communities within Navarro and Ellis Counties and serve as a QMHP-CS at the Corsicana Respite House Program and requires excellent organizational and clinical skills to provide continuity of care coordination work. 

This position may provide skills training, case management, and case monitoring while consumers transition to the community. Targeting identified individual risk and needs relative to reducing recidivism, hospitalization and/or homelessness will be central. 

Care Coordinators collaborate and work effectively with internal departments, law enforcement, state and local hospitals, and community agencies and organizations. 

Travel is required as part of this role’s duties.   Travel can vary from 20% to 100% per day. This would include all counties within NTBHA Catchment area (Dallas, Ellis, Hunt, Kaufman, Navarro & Rockwall Counties). 

This role may be required to use a fleet vehicle and/or a personal vehicle for business needs.  This may include, but is not limited to field & home visits, offsite meetings, co-located sites and/or pick up items for business needs, etc.  If your program requires transport of individuals, this would only be allowed with a company vehicle and approval from management. 

Job Duties, Responsibilities, and Skills: 

• Perform coordination work and assist in developing discharge plans, goals, and objectives while eliminating barriers to connect individuals with mental illness and/or co-occurring disorders to outpatient services. 

• Provide screenings, assessments, crisis follow-up, and transitional services that reduce hospitalization, recidivism, or homelessness. 

• Actively participate in staffing’s to determine recovery-oriented treatment. 

• Provide case management, skills training, and monitoring while consumers transition to the community. 

• Collaborate with law enforcement, hospitals, and community providers for service linkages. 

• Maintain accurate records, files, and reports in accordance with policy and standards. 

• Provide trauma-informed, resilience-oriented care in a culturally sensitive manner. 

• Advanced Microsoft Office Suite skills - Outlook, Word, Excel, PowerPoint, etc., with an ability to become familiar with company-specific programs and software. 

• Must be able to work on and have knowledge of a PC (personal computer). 

• Duties and projects may be assigned or changed to meet business needs. 

Qualifications Required: 

• Bachelor’s degree in psychology, social work, or a related behavioral health field. 

• Must meet the minimum qualifications of a Qualified Mental Health Professional-Community Services (QMHPCS) as outlined in the Texas Administrative Code 353.1415(a)(1), required. 

• One or more years of direct care experience with persons with serious mental illness and/or substance use disorders (psychiatric crisis service experience preferred). 

• Experience participating as a member of a treatment team that develops and monitors treatment plans. 

• Current knowledge of community resources and support for homeless and indigent populations in NTBHA’s service area. 

• Valid driver’s license and clear background check as required for healthcare organizations under state and federal contracts. 

Benefits: 

• 457(b) 

• Paid time off 

• Health, Dental and Vision insurance 

• Health savings account 

• Flexible spending account 

• Tuition reimbursement 

Salary : $55,000 - $60,000