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Case Manager - Residential Recovery Program

NORTH SUFFOLK COMMUNITY SERVICES INC
East Boston, MA Full Time
POSTED ON 3/22/2026 CLOSED ON 4/10/2026

What are the responsibilities and job description for the Case Manager - Residential Recovery Program position at NORTH SUFFOLK COMMUNITY SERVICES INC?

North Suffolk is looking for a Case Manager for our residential recovery program! The Case Manager provides case management services in a structured residential Substance Use Disorder setting, through education and life skills to help people transition in to sustainable recovery.

This position is full-time: 36 hours per week, Wednesday - Saturday - evening shifts may be needed. 

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Document and maintain all individual residents’ records.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Work with treatment team to ensure cohesive daily communication.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting
  • Support residents with compliance of the medication procedure policy.
  • Participate in upkeep and maintenance of program.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s degree in a related field preferred.
  • Experience:  One to two years experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSCS values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required, LADC or CADC preferred but not required. 

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Salary : $25 - $30

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