What are the responsibilities and job description for the Specialist IT Onsite Support position at North Sky Communications?
Discover a more connected career
At North Sky Communications, LLC., as a IT On-site Support Specialist, you will work in a collaborative environment, managing IT inventory, supporting end users, and maintaining our technology infrastructure.
We are seeking a motivated Entry Level IT Support Specialist to join our growing technology team. This position offers an excellent opportunity for someone looking to launch their career in information technology while providing hands-on support to our organization. This position is on-site and Monday through Friday standard business hours.
Connecting You To Great Benefits
Inventory Management
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
At North Sky Communications, LLC., as a IT On-site Support Specialist, you will work in a collaborative environment, managing IT inventory, supporting end users, and maintaining our technology infrastructure.
We are seeking a motivated Entry Level IT Support Specialist to join our growing technology team. This position offers an excellent opportunity for someone looking to launch their career in information technology while providing hands-on support to our organization. This position is on-site and Monday through Friday standard business hours.
Connecting You To Great Benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
Inventory Management
- Maintain accurate records of all IT equipment including computers, mobile devices, software licenses, and peripherals
- Track asset life-cycle from procurement through disposal
- Coordinate equipment deployments and returns
- Generate inventory reports and maintain documentation
- Provide technical support for Windows and iOS environments
- Diagnose and resolve hardware and software issues
- Install, configure, and update applications and operating systems
- Support printer setup, driver installation, and connectivity issues
- Document support tickets and maintain resolution records
- Configure and troubleshoot iPhone and iPad devices for business use
- Assist with mobile device management (MDM) enrollment
- Support iOS app installation and configuration
- Provide training and guidance on iOS productivity applications
- Coordinate with mobile carriers for device activations and plan changes
- To be 18 years of age or older
- Authorization to work in the United States for this company
- 1-2 years of hands-on desktop troubleshooting experience
- Demonstrated experience with Windows and iOS operating systems
- Previous experience in a customer service or technical support role
- Advanced Microsoft Excel proficiency including:
- Complex formulas and functions (VLOOKUP, INDEX/MATCH, SUMIFS)
- Pivot tables and data analysis
- Macro creation and automation
- Data visualization and charting
- Strong knowledge of iOS devices and ecosystem
- Basic understanding of network protocols (TCP/IP, DNS, DHCP)
- Familiarity with Active Directory and user account management
- Experience with remote desktop tools and ticketing systems
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Salary : $24 - $26