Manager Claims - Workers comp

Discover a more connected career

North Sky Communications LLC is a full-service contractor serving the telecommunications industry, with operations primarily focused across the West Coast. As a wholly owned subsidiary of Dycom Industries, Inc. (NYSE: DY)—a leading provider of specialty contracting services throughout the United States—we combine the strength and resources of a national leader with the agility of a regional powerhouse.

Position Summary

We are seeking an experienced, detail-oriented, and strategic Claims Manager to oversee and direct the company’s end-to-end claims operations. Based out of our corporate office in Vancouver, Washington, you will be responsible for managing and resolving a wide variety of claims, including commercial auto, workers' compensation, general liability, and utility strike damage.

In this role, you will act as a pivotal connector across the organization, partnering closely with Field Operations, Safety, internal leadership, claimants, defense counsel, and Third-Party Administrators (TPAs) to protect company assets and drive fair, efficient claim resolutions.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!
  
  

What You’ll Do

• Claims Operations & Oversight: Manage daily end-to-end claims processing operations to achieve financial, service, and quality metrics.
• Incident Reporting & Investigation: Partner with Operations and Safety teams to prepare, review, and analyze incident reports; monitor and track claim progression in claims management software.
• Stakeholder Coordination: Collaborate closely with internal teams (Safety, Operations), outside Claims Administrators (TPAs), defense counsel, claimants, and insurers.
• Settlement Negotiation: Directly negotiate claim settlements with claimants and third parties to achieve cost-effective outcomes.
• Subcontractor Risk Management: Review third-party insurance policies, certificates of insurance (COIs), and contractual indemnification provisions (including subcontractor coverage compliance).
• Other Tasks
  
  

What You’ll Need

• Experience: Minimum of 5 years as a Claims Manager, or closely related experience handling large-loss, complex claims and/or fraud investigations.
• Technical Knowledge: Deep understanding of commercial insurance policies, coverages, and claim processing procedures.
• Key Skills: Strong negotiation, conflict resolution, analytical, and written/verbal communication skills.
• Location: Ability to work full-time on-site at our corporate headquarters in Vancouver, WA.
  
  

Preferred

• Industry Experience: Background in construction, utility contracting, or telecommunications—specifically experience with 811 Locate/Dig laws and utility strike damage claims.
• Education: Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field.
• Certifications: Associate in Claims (AIC) designation or other relevant industry credentials (e.g., ARM, CPCU).
  
  

The wage range for Manager Claims - Workers comp is $105,000.00 - $120,000.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Effective January 1, 2024, this position is designated by North Sky Communications, LLC as a safety-sensitive position pursuant to Wash. SB 5123 (2023),

• 2 (to be codified at Title 49, Chapter 49.44 of the Wash. Rev. Code). As such, this position is exempt pursuant to Wash. SB 5123 (2023), the Washington state law related to pre-employment testing for marijuana. Please be advised that due to the designation of this position as safety-sensitive (and notice to you of the same), you will be subject to pre-employment testing for marijuana and its metabolites.