Demo

Technical Inside Sales Support Admin

North Shore Steel
Houston, TX Remote Full Time
POSTED ON 2/26/2026
AVAILABLE BEFORE 4/25/2026

North Shore Steel is a trusted, industry-leading metals service center with more than 65 years of experience supporting customers across the Gulf Coast and nationwide. With locations in Houston and Beaumont, we provide a full range of structural steel products and value-added processing services, including cutting, machining, forming, rolling, and fabrication, helping customers across construction, energy, industrial, and OEM sectors move faster and build with confidence. Our legacy is rooted in reliability, craftsmanship, and long-term relationships.

At North Shore Steel, our Core Values guide how we work and lead: Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If these values resonate with you and you’re looking for a place where you can contribute, grow, and be part of a team that supports one another, we invite you to join our team.

Job Summary

Our organization sells steel products and services to steel fabricators, steel service centers, and original equipment manufacturers nationwide.  We have very sophisticated steel processing capabilities, including plate cutting and beveling, plate roll, plate forming, and welding. 

We are seeking a detail-oriented and technically capable individual to join our Plate Processing team in a Technical Sales Support capacity. This entry-level role plays a critical part in supporting the Inside Sales and Estimating team by interpreting steel part drawings, assisting with plate nesting, and generating accurate material takeoffs for quoting.

The ideal candidate will have a foundational understanding of CAD drawings, nesting software, and steel fabrication principles. This is a hands-on, fast-paced role that requires strong communication skills, attention to detail, and a willingness to learn.

Our organization lives our Core Values – Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential.  If you believe in and aspire to live these Core Values and meet the position requirements, we welcome your application. 

Key Responsibilities

1. Technical Drawing Interpretation

  • Review and interpret customer-provided steel part drawings and CAD files.
    • Often utilizing CAD software & knowledge to assist.
  • Identify material types, thicknesses, tolerances, and critical dimensions.
  • Communicate with sales, order processing, and quality teams to clarify ambiguous specifications.

2. Plate Nesting & Material Utilization

  • Use nesting software (e.g., SigmaNEST, ProNest, or equivalent) to optimize plate layouts for cutting.
  • Maximize yield and minimize scrap in nesting processes.
  • Support estimating team with layout options for quote optimization.

3. Quoting & Inside Sales Support

  • Assist with the preparation of material takeoffs and preliminary labor estimates.
  • Support pricing requests for cut parts and plate processing services.
  • Help manage quote tracking, customer communications, and quote follow-ups.

4. ERP & Data Entry

  • Input part specifications, nesting data, and material requirements into the ERP system.
  • Maintain accurate records of drawings, quotes, and job details.
  • Support job travelers and work order creation for production.

5. Cross-Functional Collaboration

  • Partner with Inside Sales, Order Processing, and Quality teams to ensure smooth handoffs from quote to order fulfillment. 
  • Work with shop floor leads and programmers to align on capabilities and layout feasibility.

Qualifications

  • Required: Working knowledge of CAD drafting (AutoCAD, SolidWorks, or equivalent).
  • Preferred: Certification such as Autodesk Certified User (ACU) or equivalent CAD certification.
  • Exposure to nesting software, plate optimization tools, and CNC plate processing equipment (waterjet, laser, plasma, oxy fuel, etc.) also preferred.
  • Knowledge of steel grades is a plus but not required.
  • Ability to read and interpret technical drawings & customer/part specifications.
  • Strong mathematical and spatial reasoning skills.
  • Proficiency in Microsoft Excel and basic ERP systems.
  • Strong written and verbal communication skills.
  • Interest in steel, fabrication, or manufacturing industries.

Physical Requirements:

• Ability to sit for extended periods while working at a computer and performing job duties.
• Ability to perform repetitive hand and arm movements for typing, phone use, and operating standard office equipment.
• Ability to independently move through office and warehouse environments, including walking on concrete floors and around operational areas.
• Ability to stand and walk between work areas, meeting spaces, and production environments as required.
• Ability to lift and carry office materials up to 25 lbs.
• Ability to maintain sufficient visual and auditory acuity to read screens, review documents, observe surroundings, and respond to verbal instructions and safety alerts.
• Ability to drive a standard company vehicle when required by the position.

 

Pre-Employment Requirements:

All candidates who receive a conditional offer of employment must complete the company’s pre-employment screening process. This includes:

  • Criminal background check: reviewed in accordance with job duties, the nature and gravity of any convictions, and the time elapsed since the offense or sentence completion.
  • Pre-hire drug screening: candidates must pass a drug screen to be eligible for hire.
  • Physical assessment: required for all Production and Distribution positions, conducted by a company-designated physician at no cost to the candidate.

 

Participation in each step of the pre-employment process is required. Candidates who choose not to participate or who do not meet the screening criteria will not be eligible for employment.

 

Benefits:

At North Shore Steel, we invest in the well-being of our team. Full-time employees receive a robust benefits package that includes multiple Major Medical plan options, Dental, Vision, Voluntary Life, Short-Term Disability, Flexible Spending Accounts, and HSA options for qualifying plans.

We also provide Long-Term Disability, Basic Life, and AD&D coverage at no cost to you. You’ll also enjoy a generous holiday schedule, a competitive PTO program, and a Safe Harbor 401(k) with company contributions to support your long-term financial goals.

We are an equal opportunity employer and maintain a safe, secure, and drug-free workplace where everyone has the opportunity to succeed.

 

 

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