What are the responsibilities and job description for the Leasing Consultant position at North Shore Gardens?
Key Responsibilities
- Market, show, and lease apartments to prospective residents
- Establish rapport with potential residents, assess their budget, preferences, and needs
- Maintain an updated inventory of available apartments and track renewal information
- Verify rental applications for accuracy and compliance with company policies and housing regulations
- Provide exceptional customer service to residents, assisting with inquiries and concerns
- Assist in the move-in and move-out process, ensuring apartments are clean and move-in ready
- Prepare move-in and welcome packages for new residents
- Process service requests for maintenance and follow-up as needed
- Represent the company in a professional and friendly manner at all times
- May be required to work at other WPMC properties as needed
- Low-income experience required
- Previous leasing or related sales experience (preferred)
- Strong interpersonal and communication skills
- Results-oriented, self-motivated, and able to work independently
- Excellent organization skills and attention to detail
- Professional, friendly, and customer-service driven
- Flexible schedule, including weekends and some holidays as needed
- Reliable transportation to support property needs
- Must pass a criminal background check and drug screening
- Valid driver’s license with a clear Motor Vehicle Record
- Ability to walk properties, conduct apartment tours, and assist with move-ins/move-outs
- Frequent standing, walking, and light lifting (up to 25 lbs)
- Ability to use a computer, phone, and office equipment for extended periods