Communications Specialist (Staff Assistant)

About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Communications Specialist (Staff Assistant)

Non-Unit Professional position, 37.5 hours/week

Campus Location: Danvers

SALARY: Anticipated salary range $58,000.00 - $66,000.00. Actual salary is commensurate with experience and education. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

GENERAL STATEMENT OF DUTIES:

The Communications Specialist supports the institution's communication goals by creating, managing, and distributing high-quality content across platforms. Reporting to the Assistant Director of Communications, this role focuses on content creation, written communication, multimedia support, and community outreach, ensuring all messaging aligns with the institution's mission and strategic objectives.

ESSENTIAL FUNCTIONS:

Content Creation and Management

• Develop high-quality written content for newsletters, websites, marketing materials and digital platforms.
• Integrate external and third-party communications into institutional channels.

Digital and Multimedia Communications

• Create the highest quality of content on the institutional website focused on user experience.
• Build engaging ad copy for print and online outreach
• Proof and edit copy coming out of the college along with internal communications.
• Build scripts for videos, or ads in coordination with larger institutional priorities and active campaigns.
• Support in creation of social and content initiatives and campaigns that align with institutional priorities and growth areas.
• Support content initiatives
• Assist in the outreach and promotion of institutional events, including lectures, conferences, and community programs.
• Analyze digital metrics to assess the effectiveness of communication strategies and make data-driven recommendations for improvement.

Collaboration and Reporting

• Work closely with the Assistant Director of Communications to ensure consistent messaging and strategic alignment.
• Participate in cross-functional teams and contribute to the planning and execution of communication initiatives.

Requirements:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• 3-5 years of professional experience in communications, preferably in higher education or a similar field.
• Excellent writing, editing, and proofreading skills with strong attention to detail.
• Experience in digital communication tools, including social media platforms or content management systems.
• Strong interpersonal and communication skills, with the ability to work collaboratively with diverse groups.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience in media relations, journalism, or knowledge of the higher education landscape is a plus.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV (Please includes links to writing samples)
• Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

First consideration will be given to those who apply by May 14, 2025.