Medical Front Office Receptionist

Schedule:

• Monday–Friday, daytime hours (some flexibility may be required), Sunday Mornings

About the Role:
We are seeking a friendly, organized, and professional Medical Front Office Receptionist to join our healthcare team. This role is the first point of contact for our patients and plays a vital part in ensuring a welcoming, efficient, and supportive front-office experience.

Responsibilities:

• Greet patients, visitors, and vendors in a professional and courteous manner
• Answer and route phone calls, schedule appointments, and manage patient check-in/check-out
• Verify patient insurance, collect co-pays, and process payments
• Maintain and update patient records in the electronic medical record (EMR) system
• Coordinate with medical staff to ensure smooth patient flow and scheduling
• Handle incoming/outgoing mail, faxes, and general office correspondence
• Assist with prior authorizations, referrals, and other administrative tasks as needed
• Maintain confidentiality of all patient information in compliance with HIPAA regulations

Qualifications:

• Previous experience in a medical office or healthcare setting preferred
• Knowledge of insurance verification and medical terminology is a plus
• Strong organizational skills with attention to detail
• Excellent communication and customer service skills
• Proficiency with computers and EMR systems (e.g., Epic, Athenahealth, eClinicalWorks)
• Ability to multitask in a fast-paced environment

Compensation & Benefits:

• Competitive pay: $17-18 per hour (depending on experience)
• Health, dental, and vision insurance (for eligible employees)
• Paid time off and holidays
• Opportunities for training and career growth