What are the responsibilities and job description for the Front Desk Receptionist position at NORTH ROSWELL INTERNAL MEDICINE, PC?
Company Description
NORTH ROSWELL INTERNAL MEDICINE, PC is a trusted hospital and healthcare organization located in Roswell, Georgia. The practice is committed to delivering high-quality medical care and personalized attention to its patients. Conveniently based at 11050 Crabapple Road, the organization serves the Roswell community and the surrounding areas. As a part of a dedicated healthcare team, the organization values excellence in patient care and professional service.
Role Description
This is a full-time, on-site Front Desk Receptionist role based in Roswell, GA. The Front Desk Receptionist will be responsible for managing office operations, including greeting patients and visitors, scheduling appointments, answering phone calls, verifying insurance information, handling patient inquiries, and maintaining accurate records. The role requires exceptional organizational and communication skills to ensure the smooth functioning of the front office and a welcoming atmosphere for all patients.
Qualifications
- Strong communication, interpersonal, and customer service skills to assist patients effectively and professionally.
- Proficiency in scheduling and time management to coordinate patient appointments and manage office workflows.
- Attention to detail, accuracy, and organizational abilities for maintaining records and verifying insurance information.
- Familiarity with medical terminology and prior experience in a healthcare setting is preferred.
- Ability to operate office equipment and utilize software systems for patient management and scheduling.
- High school diploma or GED is required. Associate degree or higher is a plus.
- Ability to work in a fast-paced environment and maintain a welcoming and calm demeanor for patients.