UTILITY SERVICE REP BILLING

The purpose of this position is to provide City utility customers with timely and accurate billing of utility services. This is accomplished by analyzing data from meter readings, posting accurate meter readings in computer system, running specialized billing calculations, generating bills for water services, ensuring monthly bills for utility services are distributed on time, preparing final bills for termination of service customers, providing customer service support, issuing work orders for activation and termination of services, ensuring non-payment of services results in cut-off of services and entering and processing applications for new fire hydrant accounts and bills. Other duties include maintaining the filing system, generating, and distributing delinquent account and billing information to customers, tracking billing cycle dates, providing information to businesses on utility services, and interacting with other employees and citizens. This position does not provide direction to other employees.

Why Work for the City of North Richland Hills?
As an employee of the City of North Richland Hills you will experience more than just a job, more than a paycheck. Working for the City of North Richland Hills means becoming a member of our family and reaping the benefits that go along with it.
Insurance
Full-time employees are offered a complete line of benefits, which include medical, dental and vision insurance, life insurance equal to three times your salary, and optional supplemental life insurance and long-term disability programs.
Retirement
As a full-time employee, you will become a member of the Texas Municipal Retirement System (TMRS) with the City of North Richland Hills making contributions towards your account. You can also put savings toward retirement in the voluntary 457 deferred compensation plan.
Vacation, Holidays, and Sick Leave
The city offers vacation and sick leave, as well as ten paid holidays. Full time employees earn three weeks of vacation during their first year of employment and 10 hours of sick leave a month.

What We're Looking For

• High School Diploma or Equivalency.
• Two years’ customer service-related experience in accounts receivable or billing.
• Valid Texas Class C Driver’s License.