Office Professional - Main Center

Office Professional

Main Center 

Program: Support Services   

Education Requirements: High School Diploma/GED

Employment Type: Full-Time

Location: Greeley, CO 

Schedule: 7:30 am - 4:00 pm

Posting Closes: 04.30.2026
 

At North Range Behavioral Health, we believe no one should face mental health challenges alone. Our compassionate team provides comprehensive, person-centered care, supporting individuals, families, and communities to thrive. We’re proud to be a leader in behavioral health services across Weld County, offering programs for all ages and backgrounds. Our work is grounded in collaboration, trauma-informed care, and evidence-based practices, creating meaningful, lasting impact every day.
 

Why North Range Behavioral Health?

Because your work should matter – and here, it truly does!
 

Vision: Where Hope Begins, and Change Is Possible
 

Mission: North Range Behavioral Health provides compassionate, comprehensive care for people who face mental health and addiction challenges.
 

Values:

• Customer First: We help our customers achieve recovery every day.
• Compassion: We treat everyone with kindness, empathy, and dignity.
• Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers.

About the Role:

At North Range Behavioral Health, we believe access to compassionate, high-quality care starts the moments someone walks through our doors or reaches out for support. Our Office Professionals play a vital role in making that first connection welcoming, organized, and grounded in respect.

This position supports the day-to-day operations of a designated program by providing thoughtful administrative support and exceptional customer service to clients, families, and community partners. Working with limited supervision, the Office Professional manages a wide range of administrative responsibilities, from routine office tasks to more complex operational functions, while exercising sound judgement and discretion in decision-making that directly impacts program operations.

In this role you will serve as a steady, reliable presence within the program, helping ensure office operations run smoothly so our clinical teams can remain focused on delivering person-centered, trauma-informed care. Your attention to detail, ability to problem-solve independently, and commitment to service will help create an environment where both clients and staff feel supported, respected and valued.

This is an opportunity to be part of a mission-driven organization where your work behind the scenes plays a meaningful role in supporting mental health and strengthening our community.

What You Will Do:

• Serve as a welcoming, professional first point of contract for clients, families, and visitors, creating a respectful and supportive experience from arrival to departure.
• Answer, screen, direct calls and inquiries with care, accuracy, and a high level of customer service.
• Act as a connector between clients, providers, departments, and community partners to support clear communication and timely problem resolution. 
• Support client access to services by explaining processes, forms, fees, and requirements in a clear, compassionate way.
• Maintain accurate client records, schedules and documentation using electronic health systems while upholding strict confidentiality standards.
• Schedule and manage appointment calendars, proactively backfilling cancellations to maximize access to care.
• Demonstrate fiscal responsibility by supporting collection processes, calculating sliding-scale fees, and working with payors to support service authorization and payment.
• Support efficient office operations by maintaining records, processing mail, managing inventory, and operating standard office equipment. 
• Contribute to a safe, organized, and welcoming environment by maintaining shared spaces and reporting safety or equipment concerns. 
• Assist with meetings, trainings, reports, correspondence, and special projects that support program and agency goals.
• Collaborate with leadership to support workflow improvements, policy application, and training and support staff.
• Provide flexible coverage across programs or sites as needed to ensure continuity of services.
  
   

You’re a Great Fit If You:

• Have a High School Diploma or a GED.
• Have at least 1 year of experience in an administrative support position.
• Preferred fluency in both English and Spanish to best support the individuals and families we serve.
  
   

Perks and Benefits:

• Generous PTO and paid holidays
• Multiple medical, dental, and vision plans at no cost to employees
• Health Reimbursement Account
• Retirement plan with employer contributions
• Loan forgiveness opportunities
• Employee referral bonuses
• Professional development opportunities
  
   

Our Commitment to Equity:

North Range Behavioral Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable, and supportive workplace for all. We welcome applicants of every background, including race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, and all other legally protected characteristics. We believe a diverse team strengthens our ability to serve our community.

Salary : $19 - $27