What are the responsibilities and job description for the Case Manager - Medical Team position at NORTH RANGE BEHAVIORAL HEALTH?
Case Manager
Medical Team
Program: Medical Team
Education Requirements: Bachelor’s Degree
Employment Type: Full-Time
Location: Greeley, CO
Posting Closes: 01.31.2026
At North Range Behavioral Health, we believe no one should face mental health challenges alone. Our compassionate team provides comprehensive, person-centered care, supporting individuals, families, and communities to thrive. We’re proud to be a leader in behavioral health services across Weld County, offering programs for all ages and backgrounds. Our work is grounded in collaboration, trauma-informed care, and evidence-based practices, creating meaningful, lasting impact every day.
Why North Range Behavioral Health?
Because your work should matter – and here, it truly does!
Vision: Where Hope Begins and Change Is Possible
Mission: North Range Behavioral Health provides compassionate, comprehensive care for people who face mental health and addiction challenges.
Values:
- Customer First: We help our customers achieve recovery, every day.
- Compassion: We treat everyone with kindness, empathy, and dignity.
- Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers
About the Role:
Our Psychiatric Services and Medication Management program supports individuals and families through a coordinated, recovery-oriented approach grounded in research showing that a combination of therapy and medication is often most effective. Services span a full continuum of care—including consultation, prevention, intervention, and aftercare—across outpatient clinics and residential settings throughout North Range.
As a Case Manager on the Medical Team, you will play a meaningful role in supporting client recovery and long-term wellness. You’ll work closely with psychiatrists, nurses, and other interdisciplinary team members to ensure services align with each client’s individualized treatment plan. Through collaboration, advocacy, and strong communication, you will help clients and families navigate complex systems of care while building pathways toward stability and independence.
In this role, you’ll connect individuals to internal and community-based resources, advocate with federal, state, and local agencies, and help remove barriers to care. You’ll also provide education, skill-building, and ongoing support to promote engagement, resilience, and sustained progress. This is an opportunity to join a mission-driven team where your work directly contributes to meaningful outcomes for the people and communities we serve.
This position includes eligibility for a monthly performance bonus.
What You Will Do:
- Manage an assigned caseload and provide high-quality, client-centered services under the guidance of administrative and clinical supervisors.
- Partner with clients to help them achieve goals identified in their individualized treatment plans, supporting progress, stability, and recovery.
- Collaborate closely with therapists, prescribers, and interdisciplinary team members to coordinate care, address emerging needs, and help prevent crisis, deterioration, or hospitalization through proactive monitoring and follow-up.
- Assess client needs and make thoughtful recommendations for services, including contributing to treatment planning, delivering appropriate interventions, and supporting transitions between levels of care.
- Work collaboratively with insurance providers and other North Range Behavioral Health business office sources to ensure services are authorized, appropriately aligned with coverage, and accurately documented for ethical and successful billing.
- Promote engagement in psychiatric and medical services by providing education, encouragement, and ongoing support to clients and families.
- Offer consultation, guidance, and education to providers, caregivers, and other involved parties to strengthen coordination and reduce barriers to care.
- Track, evaluate, and document client progress toward treatments goals using electronic health record systems, including case notes, reports, correspondence, and care coordinator activities.
- Build and maintain strong working relationships with community partners, public agencies, and local businesses to support client’s stability and access to resources.
- Assist medical providers with special requests, including care coordination tasks such as pharmacy linkages, documentation support, and letter preparation.
- Contribute to team success by completing additional duties as needed in support of program operations and client care.
You’re a Great Fit If You:
- Have a Bachelors Degree in a Human Services field from an accredited college or university.
- Have a valid driver’s license and an insurable driving record.
- Can successfully complete pre-employment screening, including background check, fingerprinting, and drug and TB testing.
- Experience working with medical providers or within a healthcare environment highly desired.
Perks and Benefits:
- Generous PTO and paid holidays
- Multiple medical, dental, and vision plans at no cost to employees
- Health Reimbursement Account
- Retirement plan with employer contributions
- Loan forgiveness opportunities
- Employee referral bonuses
- Professional development opportunities
Our Commitment to Equity:
North Range Behavioral Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable, and supportive workplace for all. We welcome applicants of every background, including race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, and all other legally protected characteristics. We believe a diverse team strengthens our ability to serve our community.
Salary : $19 - $27