Risk Management Administrator

General Description

This is professional work that oversees the City’s insurance, liability risk management, and related day to day risk activities, including worker’s compensation, property, automobile, and general liability. This position develops and implements strategies to protect City’s assets, employees, and the public, manages safety and loss control initiatives, and ensures compliance with applicable laws and regulations. Work is performed under the direction of the Assistant Director - HR & Risk Management

Essential Job Functions

• Conducts claims administration, including researching, analyzing, and responding to claimants, adjustors, attorneys, and insurance companies on lines of coverage such as but not limited to; workers’ compensation, personal injury, property damage, vehicle damage, costs incurred and civil rights.
• Oversee all claims with the third-party administrators.
• Investigates workers’ compensation claims, including site inspections and interviews with the injured workers and/or witnesses.
• Investigates claims involving property and general liability through site inspections, interviews, and detailed documentation; responds to resident complaints and determines liability for claims submissions to insurance carriers.
• Assists with negotiations, mediation, and litigation for claims, including coordination of settlements and legal support.
• Reviews all accident/injury reports and provide root cause analysis and recommendations.
• Files claims for City property damage caused by third parties and ensures timely reimbursement or resolution.
• Conducts regular inspections of City facilities to ensure compliance with governmental regulations and acceptable safety standards.
• Advises personnel and supervisors concerning safety and risk, DOT and CDL programs.
• Assists with the Drug Free Work Plan Program; prepares and maintains policy and procedures for Drug Free Workplace, including random and post-accident drug/alcohol testing.
• Assists with bid specification for insurance purchases; insurance renewals across all lines of property and casualty coverage; maintains property and equipment insurance schedules.
• Develops, coordinates, and participates in safety programs and training, including new employee orientation.
• Develops, maintains a City wide Safety Committee, being the Chairperson
• Monitors third-party certifications of insurance and contracts for hold harmless and indemnity compliance.
• Plans, prepares, and conducts a variety of special studies, projects, and reports.
• Maintains current information regarding State and federal laws, regulations and best practices of other municipalities and private employers.
• Serves as Safety Officer in City’s Emergency Operations Center (EOC) during natural disasters and other emergency events.

Knowledge/Skills/Abilities

• Knowledge of local, state, and federal law and regulations as relates to workers compensation, property and casualty insurance, safety, loss control and claims management.
• Knowledge of property and casualty insurance concepts, terminology and claims filing.
• Knowledge of risk management, loss control and insurance.
• Knowledge of techniques and procedures for analyzing risk and determining coverage.
• Knowledge of accident investigation analysis and procedures.
• Knowledge of federal and state laws pertaining to Family Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).
• Knowledge of government finance, purchasing, and budgeting.
• Skilled in the use of small office equipment, including copy machines or multi-line telephone systems.
• Skilled in using computers for data entry, word processing and accounting purposes.
• Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
• Ability to communicate effectively and professionally, verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, agencies, and the public.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to organize and communicate effectively.
• Ability to work with highly confidential material on a routine basis.
• Ability to analyze facts and to exercise sound judgment in arriving at conclusions.

Education, Experience, Licenses and Certifications

• Associates Degree from an accredited college or university with a degree in Management, Public or Business Administration or related field.
• Four (4) years of experience in risk management, claims adjusting, safety administration or related field.
(A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.)
Licenses and Certifications:
Possession of or ability to obtain a valid Florida driver’s license by date of hire.

All benefits are effective the 1st of the month following 30 days.

Aetna – Health Insurance

The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.

Cigna Dental– Dental Insurance

The City's dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.

EyeMed Vision Care – Vision Insurance

The City's vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.

Cigna Life - Life, Voluntary Life, Dependent Life Insurance

The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.

Cigna – Short Term Disability

The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.

E-Flex – Flexible Spending Account

A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctor's prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.

Trustmark– Supplemental Polices

Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.

LifeLock Benefit Solutions

Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.

ICMA-RC - Deferred Compensation Plans

The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.

Florida Retirement System – FRS

Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.

Cigna – Employee Assistance Program

The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.

VPI - Veterinary Pet Insurance

The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.

Florida Prepaid College Board

Employees are eligible to enroll in college savings programs as well as 529 plans.

Educational Assistance Program

Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).

Paid Holidays

The City observes 13 paid holidays per year.

Sick Leave and Annual Leave

Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.

Sick Leave Incentive

Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.

Personal Leave

Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.

Bereavement Leave

Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an "immediate family member".