What are the responsibilities and job description for the Residential/Day Direct Support Professional position at North Platte Opportunity Center?
Job Overview
NPOC is seeking compassionate and dedicated Direct Support Professionals (DSP) to join our team. In this role, a DSP will provide essential support to individuals with intellectual and developmental disabilities. Supporting them to achieve their personal goals and enhance their quality of life in all aspects. As a DSP, you will work closely with the people in residential and day service settings, ensuring their needs are met while promoting independence and dignity.
NPOC Day Service Sites Include:
Ø Thrift Store
Ø Copy Center
Ø Sensory Site and Craft/Wood Working Site
Ø Adult Day - Retirement Club
Ø Training Center Hub
Day Service are a very active type of support services. A DSP will engage the people served in activities such as swimming, bowling, plays, movies, music concerts, utilizing library activities, volunteerism with Meals on Wheels, training, role modeling and providing them diverse, person-centered support, allowing them every opportunity available as they live their best lives. A DSP will provide the necessary support as the person is experiencing numerous community outings, in surrounding areas to include Ogallala.
Residential Services will be provided in one of eight NPOC group homes. The home settings include 1-8 people in each home which require 24-hour support. As a Direct Support Professional (DSP) in a residential setting, you will provide direct care and support to individuals with disabilities, assisting with daily living activities, personal care, and skill development. Key duties include helping with hygiene, medication, meal preparation, and housekeeping, while also promoting independence, community integration, and following individualized care plans.
Responsibilities
- Support people with various community and volunteer activities
- Support with daily living activities, including personal care and hygiene.
- Administer medications as prescribed and maintain accurate medication records in compliance with HIPAA regulations.
- Teach, support, and prepare nutritious meals with and for the person with meal planning to promote healthy eating habits while understanding and applying physician ordered nutrition programs and restrictions.
- Provide companionship and engage clients in social activities to enhance their social and emotional well-being.
- Allowing each person to have the dignity of risk, providing them opportunities they are interested in, even when it may put them at risk, for example; horseback riding.
- Supporting each person to maintain a clean and safe living environment by performing light to moderate housekeeping duties at the the Residential and Day Service Sites.
- Complete daily electronic documentation of the person’s progress.
- Reporting any changes in behavior or health status to the appropriate personnel.
- Support people with living out their dreams, meeting their goals, and planning for their future goals.
- Supporting people as they experience agency and personal centered short and long trips, vacations, family visits and shopping inside and outside of Nebraska.
- Providing person-centered services that meet each person where they are and supporting them to increase their skills and reach their personal goals.
Qualifications
- Previous experience in working with adults or children with intellectual and developmental disabilities is preferred but not required.
- Knowledge of medication administration procedures and ability to follow care plans effectively.
- Familiarity with HIPAA regulations to ensure client confidentiality and privacy.
- Strong communication skills, both verbal and written, for effective interaction with clients, families, and team members.
- Must possess the ability to utilize web-based programs, utilize applications on a smart phone and
- A compassionate nature with a genuine desire to help others achieve their goals.
- Flexibility and willingness to work with differing personalities and support needs.
Join us in making a difference in the lives of those we serve! Your dedication as a Direct Support Professional will play a crucial role in fostering independence and promoting the well-being of individuals in our care.
NPOC offers exceptional employee benefits for all employees who maintain Full-Time Status of a minimum of 36 hour weekly, once the required number of days employed are met.
Each of the premiums for these benefits are paid in full by NPOC for the employee unless noted otherwise:
v $1,000 New Hire Bonus which is given at specified employment milestones.
v Health Insurance through Blue Cross Blue Shield
v Prescription Coverage
v Dental Insurance through Ameritas
v Vision Insurance through Ameritas – employees elect this insurance; and are responsible to pay the $9 monthly premium
v $20,000 Life Insurance
v Long-Term Disability and Dismemberment Insurance
v Seven Paid Holidays
v Annual Work Anniversary Bonuses – based on number of years with NPOC and what the budget allows
v Referral Bonuses – Refer your friends/family and as they reach employment milestones you get paid for referring them!
v Can accrue up to 70 hours of PTO per year
v As of October 1, 2025, 56 hours of sick leave, based on a 40-hour work week.
v NPOC is a qualifying non-profit agency for the anyone who currently has Federal Student Loans, are current on their payments, signed up for Income Driven Repayment Plan and meets the other Federal eligibility criteria.
v **NEW** Hours worked at NPOC now considered as qualifying CNA hours.
v Income tax credits will apply for the 2026 tax year, for working as a Direct Support Professional.
v Discounts on NPOC building rentals and design creation at the Copy Center is provided for all employees.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Mileage reimbursement
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Are you 18 years or older?
- Are you able to pass a criminal history, DMV, sex offender, central registry background check?
- Able to pass a post-employment drug screen? NPOC is a substance-use-free agency,
Education:
- High school or equivalent (Required)
Experience:
- caregiving: 1 year (Preferred)
Language:
- English (Preferred)
License/Certification:
- Nebraska Drivers License (Required)
- 20 or 40 Hour Medication Aid License (Preferred)
Location:
- North Platte, NE 69101 (Preferred)
Shift availability:
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- North Platte, NE 69101 (Required)
Ability to Relocate:
- North Platte, NE 69101: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16