What are the responsibilities and job description for the Administrative Assistant/Receptionist position at North Park Transportation Co.?
Local long-standing truck line North Park Transportation Co in Denver, CO has an immediate full time Administrative Assistant, Receptionist opening. This is an in-office position reporting to the Office Manager located in the corporate office in Denver, CO.
North Park Transportation is a Leader in Regional LTL Carrier Services, providing 80 years of Quality Service to Customers in Colorado, Wyoming, Utah, Montana, South Dakota, Nebraska, Washington, and Idaho.
We are employee owned and employee driven. When you work at North Park Transportation, you become an owner. Our employees share directly in the profits of the company as they have for over thirty years. Simply put, there's no better incentive plan anywhere in the business. It's world class.
North Park Transportation has a policy of promoting from within prior to looking externally so we are looking for employees who want to grow with us whether that is on the Operations side of the business or into Accounting Department!
Pay Range: $19.00-$20.00/hr, depending on experience.
Hours: 7:30am-4:30pm, Monday through Friday.
RESPONSIBILITIES:
This position is responsible for providing a variety of terminal functions to support operations and provide exceptional customer service.
- Handle incoming phone calls in a courteous and professional manner.
- Provides timely and accurate information to client inquiries such as shipment inquiries, rate quotes, tariff discrepancies and billing and invoicing questions.
- Bill shipments pursuant to applicable tariffs and pricing agreements.
- Respond timely to internal and external issues or questions to ensure satisfaction.
- Assists operations with duties such as checking for shortage bills, assisting with Bill of Lading duties, returns, manifest information and driver check-in and document processing.
- Assists with general office duties such as mailing, filing, scanning and copying.
- Assists with obtaining and providing information for accessorial service costs or cartage fees.
- Works outside of general job description duties to assist others on an as-needed basis.
REQUIREMENTS:
- High school diploma or equivalent.
- 0-2 years’ experience in customer service.
- Strong typing and 10-key skills.
- Must be able to communicate effectively in an office environment and with vendors, clients and employees as needed to perform essential duties and job functions.
- Ability to handle multiple requests and priorities.
- Strong attention to detail.
- Strong organizational skills and interpersonal skills.
PREFERRED:
- Experience with the AS400 operating system.
- Knowledge of hazardous materials regulations.
BENEFITS:
- Employee Stock Option Plan - When you work at North Park, you become an owner. Our employees share directly in the profits of the company as they have for over thirty years. After an employee has 1 year of employment they are eligible for ESOP which is an Employee Stock Program. The Company places a portion of its bottom line profits back to employees.
- Medical, Dental and Vision Insurance - Our Medical plan is a Cigna Open Access Plan (You won't need to change any of your current providers with our plan!).
- Paid vacations, holidays and sick time.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19 - $20