Medical Office Assistant

Summary 

The Medical Office Assistant (MOA) supports operational, administrative, and clinical support functions across all clinic locations. Working collaboratively with multiple departments, the MOA helps ensure efficient clinic operations through inventory management, sterilization processes, courier services, supply coordination, and other operational activities that support patient care and organizational success.  

Essential Duties and Responsibilities 

Operational Support  

• Manages mailroom organization, including processing and distributing all incoming and outgoing mail. 

• Provides courier services between clinic locations, including the transport of mail, specimens, supplies, and other organizational materials. 

• Monitors designated department routing bins and distributes outgoing correspondence, faxes, forms, and other materials as needed. 

• Supports operational workflows through a variety of administrative activities, including, but not limited to, preparing daily clinic materials, distributing patient correspondence/outreach, tracking feedback, and assisting with departmental projects as needed. 

• Assists with inventory tracking, supply distribution, and coordination of operational resources across clinic locations. 

• Participates in cross-departmental projects and process improvement initiatives and performs other duties as assigned. 

Clinical Support Services 

• Performs instrument sterilization, autoclave operation, routine maintenance, and associated documentation in accordance with organizational policies and regulatory requirements. 

• Monitors clinical supply inventory levels and coordinates replenishment of point-of-care testing (POCT) supplies and other designated inventory items across clinic locations. 

• Assists with maintaining exam room readiness by gathering supplies for distribution by the Clinical Support team as well as ensuring clinical areas are appropriately stocked with required supplies. 

• Supports clinical operations through coordination of designated equipment, supplies, and operational resources. 

Compliance and Safety 

• Conducts routine inspections of clinical areas for expired supplies and equipment. 

• Oversees regulated medical waste processes, including Stericycle coordination and compliance activities. 

• Maintains required documentation related to sterilization, inventory management, and operational compliance processes. 

• Follows organizational safety, infection prevention, and confidentiality standards. 

Qualifications 

Education/Experience 

• High school diploma or equivalent required. 

• Experience in healthcare, sterile processing, medical office, or operational support environment preferred. 

Skills 

• Basic medical terminology and computer proficiency. 

• Strong organizational and time-management skills. 

• Critical thinking and sound judgment. 

• Effective verbal and written communication skills. 

• Ability to maintain confidentiality and professionalism. 

• Ability to work independently while collaborating effectively across multiple departments and locations. 

• Ability to prioritize competing responsibilities and adapt to changing operational needs. 

• Commitment to organizational mission, vision, and values. 

• Ability to contribute positively to a team-oriented work environment. 

Licensure and Other Requirements 

• Valid Washington State driver's license and an acceptable driving record required. 

• Ability to travel between clinic locations as needed to support operational and courier functions. 

• English proficiency required 

Physical Requirements 

• Ability to frequently stand, walk, bend, reach, and perform repetitive tasks throughout the workday. 

• Ability to safely lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation. 

• Ability to transport supplies, equipment, inventory, and other materials between clinic locations and departments. 

Benefits 

• Medical, Vision, and Dental coverage, 4% 401k Contribution, $50 a month HRA contribution to be used towards qualifying medical expenses, Paid Time Off (PTO) plus paid holidays. 

Equal Opportunity Employer 

• North Olympic Healthcare Network is an equal opportunity employer (EOE). All applicants will receive equal consideration for employment without regard to age, race, color, national origin or ancestry, ethnicity, family or marital status, sex, genetic information, disability, creed, religion, citizenship, socio-economic status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. 

Salary : $19 - $21