Supervisor, Sterile Services

Job Summary

The Supervisor, Sterile Services oversees the daily operations of sterile processing to ensure the availability of high-quality, sterile instruments and supplies for all surgical and procedural areas. This role manages workflows for decontamination, sterilization, assembly, and distribution while ensuring compliance with regulatory standards. The Supervisor leads a team of sterile processing staff, focusing on quality assurance, staff development, and process optimization to support patient safety and operational efficiency.

Essential Functions

• Supervises all stages of sterile processing, including decontamination, assembly, sterilization, and storage of medical instruments and supplies.
• Ensures compliance with regulatory and organizational standards for sterilization processes, including steam and hydrogen peroxide sterilizers.
• Monitors inventory management, ensuring cost-effective stock levels and timely availability of instruments and supplies.
• Oversees the maintenance and stocking of unit supply carts, patient care equipment, and other critical items.
• Implements and monitors quality assurance programs to evaluate sterilizer performance and ensure adherence to infection control protocols.
• Leads departmental orientation and ongoing education for staff, ensuring competency in sterile processing procedures.
• Evaluates employee performance, providing timely feedback, performance appraisals, and opportunities for professional development.
• Develops and implements departmental quality assessment and risk management plans, addressing any identified deficiencies promptly.
• Collaborates with interdisciplinary teams to address complaints, variances, and risk management concerns in a timely and professional manner.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
  
  

Leadership Responsibilities

• Supervision and Staff Management
• Supervises, trains and oversees departmental staff.
• Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
• Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
• Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
• May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies.
• May participate in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
  
  

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  
  

Licenses and Certifications

• CRCST - Certified and Registered Central Service Technician required or
• CSPDT - Certified Sterile Processing and Distribution Tech required or
• Certified Endoscope Reprocessor (CER) required or
• CIS - Certified Instrument Specialist required
• CHL - Certified Healthcare Leader if hired in the role on or after July 1, 2026 required