Program MGR - Residential

JOB SUMMARY
Responsible for ensuring quality residential services are provided in accordance to all government regulations or agency policies. Supervise and provide support to a team to create a safe and supportive environment for adults with intellectual and developmental disabilities. 

Essential Functions
Communicate clearly with others in a professional and respectful manner 
Complete required paperwork and maintain accurate records in department database according to department standards
Monitor training and review timecards of employees and take action if necessary 
Interview, train, and coach employees and monitor work performance, taking action as needed
Attend and participate in meetings as required by the department
Identify and resolve workplace problems
Coordinate care for people in services and find coverage as needed
Complete monitoring, home visits, and medication checks as required
Coordinate with medical and behavioral personnel to ensure medications and appointments are current
Monitor finances and benefits for people in services 
 
Additional Responsibilities
Provide care or coverage as necessary 
Assist with moving and assist people with transportation 
Assist with planning vacations or trips
Attend or complete and pass trainings as assigned
Other duties as assigned
 

Knowledge, Skills, and Abilities 

Ability to take emergency calls as needed and provide heightened support on weekends every 10-12 weeks 
Ability to communicate clearly in oral and written forms
Ability to use office equipment such as fax machine, scanner, copier, phone
Advanced communication and leadership skills needed to lead a team
Advanced time management and organization skills
Analytical thinking skills to solve complex problems
Basic knowledge in Microsoft Word, Excel, and Outlook
Basic knowledge of applicable laws and regulations
Basic knowledge of technology such as internet browsers, PDF software, database systems 
Moderate typing and data entry skills
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education
High School Diploma    High School Diploma or equivalent     (Required)

Work Experience
1 year or more supervisory experience    (Preferred)
Experience working with adults with disabilities (Required)
 

Licenses and Certifications
Valid Driver’s License     (Required)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment
These employees work primarily in an enclosed climate controlled office or room setting, but also travel to people’s homes. Possibility of exposure to hazardous chemicals, bodily fluids, and loud noises.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Salary : $24 - $29