Senior Systems Administrator (M365)

Requisition Number: 512135

Why North Memorial Health?

At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.

Benefits the North Way

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Position Summary

We're driven to deliver healthcare differently. You too? Then your IT career could be waiting at North Memorial Health. North is a place where you can do purposeful work, in an environment that's big enough to allow for professional growth, but small enough to see your dedicated work making positive change. Every team member makes their mark and that's the way we like it.

The Senior Systems Administrator is a key player offering deep expertise in Microsoft Entra ID (formerly Azure Active Directory) and identity and access management (IAM) to support our healthcare organization's mission of delivering secure, compliant, and patient-centric digital services. This role focuses on designing and implementing Microsoft Entra ID solutions that meet the unique regulatory, privacy, and operational needs of the healthcare sector.

If you are an experienced tech-savvy problem solver who thrives in a fast-paced environment and is passionate about delivering high-quality IT solutions, we'd love to have you join us

Accountabilities:

• Administer and maintain Microsoft Entra ID, including Conditional Access, MFA, SSO, hybrid identity configurations and Identity Governance tailored for healthcare environments.
• Manage user lifecycle processes and role-based access control (RBAC) in alignment with healthcare compliance standards (e.g., HIPAA, HITECH)
• Manage Microsoft Licensing.
• Monitor system performance, availability, and security posture of identity services.
• Collaborate with cybersecurity, compliance, and clinical IT teams to align IAM strategies with patient safety and data protection goals.
• Troubleshoot and resolve complex identity-related issues across cloud and on-premises environments.
• Support integration of Entra ID with EHR / EPIC system, third-party SaaS platforms, and internal applications.
• Maintain documentation for system configurations, procedures, and incident response.
• Participate in audits, risk assessments, and disaster recovery planning.
• Lead the implementation of lifecycle management for healthcare staff, including onboarding, role-based access, and offboarding.
• Provide technical leadership in incident response and identity-related audits.
• Stay current with Microsoft Entra innovations and healthcare IAM best practices.
• Provide mentoring for less experienced IAM Systems Administrators

Requirements

Education

• High school diploma or equivalent (GED) required
• Bachelor degree preferred

Experience

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field; relevant certifications (e.g., Microsoft Certified: Identity and Access Administrator, CISSP, CIAM) preferred.
• 5 years of experience in systems administration and IAM, preferably in a healthcare or regulated environment.
• Strong expertise in Microsoft 365, identity lifecycle management, and cloud-based IAM technologies.
• Familiarity with HIPAA, HITECH, and NIST cybersecurity frameworks.
• Excellent problem-solving, communication, and project management skills.

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours

Weekend Requirement: Weekends by Department Rotation

Call Requirement: Off Premise Call

Remote or On-site: Hybrid Remote

FLSA Status: Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N25 ($ $67.37), based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

STI Bonus Eligible: False

Salary : $67