What are the responsibilities and job description for the Front Desk Receptionist position at North Lake Physical Therapy?
North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs.
Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!
Job Description
We are seeking a professional Front Desk Receptionist to join our team at our Tigard office. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing front desk operations and providing administrative support.
- Greet and direct visitors, employees, and clients in a professional manner
- Answer and route incoming calls using multi-line phone system
- Manage visitor log and issue visitor badges according to security protocols
- Schedule and coordinate meetings and conference rooms
- Process incoming and outgoing mail and packages
- Maintain office supplies inventory and order supplies as needed
- Provide general administrative support to various departments
- Handle basic inquiries and direct complex queries to appropriate departments
- Ensure lobby and reception area are tidy and professional at all times
- Assist with special projects and administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1-2 years of reception or administrative experience preferred
- Excellent verbal and written communication skills
- Strong organizational and multi-tasking abilities
- Proficiency in MS Office Suite (Word, Excel, Outlook)
- Experience with scheduling software and phone systems
- Professional appearance and demeanor
- Customer service-oriented mindset
- Ability to maintain confidentiality and exercise discretion
- Detail-oriented with strong problem-solving skills
Additional Information
Compensation: $17.00 - $18.00 hourly rate
- 401k with matching
- Employee Assistance Program (EAP)
- Clinical mentorship
- Employee discount plans
- Full suite of benefits
Salary : $17 - $18
