What are the responsibilities and job description for the Medical Assistant - Primary Care - North Knoxville position at North Knoxville Medical Center?
Why Join Us?
- Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
- Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. – Generous PTO and extended illness benefits
- Invest in Your Future – 401(k) with company match
- Grow With Us – Career development, learning opportunities, and advancement pathways
- We Invest in Your Success – Licensure and certification reimbursement
- Student Loan Support – Assistance available for eligible roles
- Your Wins Deserve Recognition – Employee rewards and recognition programs
- A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.
Great people. Great benefits. Meaningful work. Join us and make an impact!
No weekends, No holidays, No Call
Job Summary
The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Essential Functions
- Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
- Prepares and cleans exam rooms before patient visits and clinical procedures.
- Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
- Reviews and maintains daily logs and documentation.
- Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
- Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
- Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
- Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Completion of Medical Assistant program from an accredited school preferred
- 0-1 years of experience in a medical practice setting or completion of externship program required
Knowledge, Skills and Abilities
- Knowledge of medical office procedures and patient care techniques.
- Basic proficiency in computer applications such as Microsoft Office and medical record systems.
- Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
- Understanding of medical terminology and infection control practices.
- Effective time management, organizational, and multitasking skills.
- Critical thinking abilities to analyze situations and develop appropriate solutions.
- Ability to maintain confidentiality and handle sensitive information.
Licenses and Certifications
- BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required