What are the responsibilities and job description for the Tickets Sales Representative position at North Jersey Pro Baseball LLC?
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Supervisor: Report directly to the GM
The Ticket Sales Representative will fill an integral role on the Jackals’ sales team. This position will be responsible for building and maintaining strong relationships with clients, meeting sales targets, and contributing to the overall success of our organization by driving revenue through season, group and premium ticket sales packages. This individual will own the full ticket sales and service lifecycle. This position may also include elements of sponsorship activations and sales. During events, the Ticket Sales Executive may be called upon for other duties such as game-day/event set up, customer service, ticket taking, concessions, promotions, stadium operations, and other duties as assigned.
Supervisor: Report directly to the GM
The Ticket Sales Representative will fill an integral role on the Jackals’ sales team. This position will be responsible for building and maintaining strong relationships with clients, meeting sales targets, and contributing to the overall success of our organization by driving revenue through season, group and premium ticket sales packages. This individual will own the full ticket sales and service lifecycle. This position may also include elements of sponsorship activations and sales. During events, the Ticket Sales Executive may be called upon for other duties such as game-day/event set up, customer service, ticket taking, concessions, promotions, stadium operations, and other duties as assigned.
Primary (Essential) Duties:
- Meeting and exceeding sales goals
- Actively sell and maintain a healthy book of ticket sales business
- Generating revenue for the Jackals’ organization via season ticket sales, group ticket sales, individual game ticket sales in the local and regional market
- Proactively developing NEW business via phone calls, email campaigns, referrals, and face to face meetings.
- Representing the Jackals’ at outside community, and charitable functions if/as needed
- Generating leads within our CRM, as well as online and in person prospecting (networking events)
- Effectively following up with clients to help provide repeat business and to meet excellent customer service requirements
- Achieving at least 80 touch points a day, with a minimum of 50 phone calls - tracked daily.
- Participating in sales and staff meetings as scheduled
- Other duties as assigned
Minimum Qualifications:
- Undergraduate degree in business/sales/marketing/sports management or similar concentration
- Minimum one (1) year of sales experience
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent communication and presentation skills, both written and oral
- Experience with CRM systems
- Extremely coachable and eager to learn every day
- Highly motivated self-starter with a strong desire to build a career in the sports business
- Must be able to work evenings, holidays and weekends, as required.
Compensation: Commensurate with experience.
If you are a motivated and results-driven individual with a passion for sports and sales, we invite you to apply. Join our team and be a part of creating unforgettable experiences for our fans!