Forms & Workflow Manager & Application Generalist

FORMS & WORKFLOW MANAGER & APPLICATION GENERALIST

CATEGORY/LEVEL: PSS/7

BASIC FUNCTION: Lead and support NIACC's electronic forms solution. Participate in implementations and code and test administrative application software and related interfaces. Train users and instructional staff on the use of Enterprise Applications software and systems.

START DATE: ASAP

SALARY AND BENEFITS: Starting salary of $42,700 to $51,300 based on experience. Benefits package includes Blue Cross/Blue Shield major medical health insurance; eye care, dental, life and disability insurance; paid vacation and sick leave; a choice of IPERS or TIAA retirement plans, and a variety of additional optional benefits.  

REQUIRED QUALIFICATIONS: Two years of postsecondary education or three years of relevant experience in software applications required. Interpersonal skills a must to assure the ability to relate well to persons at all levels of computer competency.  A high degree of confidentiality is required.

PREFERRED QUALIFICATIONS: Two or more years of experience with electronic forms and workflow design and working with reporting solutions in a college environment (Sofdocs Etrieve preferred).

RESPONSIBILITIES AND DUTIES:
• Resolve administrative and technical requests regarding the College's electronic forms and workflow environments and related products. Coordinate and communicate with vendors and stakeholders regarding impact of product updates.
• Analyze current software, proposed modifications, and new software for impact on processes, standards, and procedures.
• Through requests from departmental users, design, code, test and document application software as assigned by Director.
• Support and train users to utilize software applications effectively and efficiently within the Enterprise Applications area.
• Support Enterprise Application software and related third-party products as assigned. Maintain documentation on Enterprise Application systems, layered products, and third-party software and any modification to these products.
• Maintain strong organizational skills, demonstrate reliability, and communicate effectively with stakeholders. Fulfill other responsibilities as needed or assigned.
Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.
NIACC Core Principles: All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect; therefore, all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public.
Applicants for this position must be authorized to work in the United States without sponsorship. NIACC is unable to sponsor or take over sponsorship of an employment Visa.
10/2025

Salary : $42,700 - $51,300