What are the responsibilities and job description for the Physical Therapy Front Desk Coordinator position at North Hills Orthopedic & Sports P.T.?
Physical Therapy Front Desk Coordinator-FT (Wexford, PA)
We are looking for an energetic and engaging individual for a fast-paced medical office front desk reception position at a busy Physical Therapy practice. If you are organized, self-motivated and outgoing, you could be right for the job. Excellent communication is a must.
If you also possess a can-do attitude, have computer skills and are willing and able to learn our office protocols, then this is the job for you.
Please submit your resume with a cover letter explaining why this position appeals to you and why you think you would be the perfect fit.
We look forward to meeting you!
Job Responsibilities:
Serves patients by greeting, checking-in and helping them; billing and scheduling appointments; maintaining records and accounts.
Job Duties:
- Welcomes and greets all patients and visitors, in person or over the phones
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Schedules appointments in person and by telephone
- Checks in patients and collects co-payments
- Verifies insurance benefits, submits insurance claims, and follows-up on unprocessed insurance claims
- Submits requests for insurance authorization
- Protects patients’ rights by maintaining confidentiality of personal, health, and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Skills and Qualifications:
Multi-tasking, flexibility, telephone skills, customer service, understanding health insurance policies, familiar with insurance verification and authorization requests, time management, organization, attention to detail, scheduling, and professionalism
Prior experience handling health insurance claims preferred.
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19