Program Lead

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.

North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new Onsite Senior Program Manager with Scrum experience. 6-month Contract assignment, 4 days a week onsite in the Portland Oregon metro area.

HOW WILL YOU MAKE CHANGE HAPPEN?

Support operational transformations and initiatives-Directs, manages, plans, and administers the operational and administrative activities for the program.

You Will

• Operational Execution:
• Ensure successful execution of operational work each season
• Integrate and manage Transform activities alongside regular operations
• Maintain and update Ops Smartsheet activities
• Report work status to the Program team
• Capacity Management and Prioritization:
• Implement and manage prioritization using Kanban methodology
• Surface capacity constraints and manage trade-offs between priorities
• Monitor and track burndown rates to anticipate capacity issues early
• Planning and Risk Management:
• Plan upcoming 3-month periods to ensure team readiness for future work
• Collaborate with management on dependencies and risks
• Identify and manage risks across various work streams
• Backlog Management:
• Oversee backlog scrumming processes
• Ensure work has capacity for all stages: Analysis, Design, Development, Testing, Training, and Deployment
• Meeting Facilitation and Coordination:
• Run Ops meetings 1-2 times per week for work in progress
• Determine Ops availability for Program workshops in collaboration with Squad lead
• Manage SME involvement in program status meetings, limiting participation to key aligned topics
• Process Improvement:
• Establish and improve Ways of Working
  

Ideally, We’d Like

• 7-10 years of Program Management experience supporting operational transformations
• Strong understanding of foundational product creation concepts and terminology
• Extensive subject matter knowledge to identify risks across various work streams
• Exceptional execution and organizational abilities
• Proficiency in tracking and analyzing burndown rates for capacity management
• Experience with Agile methodologies, particularly Scrum and Kanban
• Ability to manage and prioritize multiple projects simultaneously
• Excellent communication and interpersonal skills
• Problem-solving and decision-making capabilities in high-pressure situations
• Adaptability to work in a dynamic, fast-paced environment
  
  

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.

We Strive To Have The Most Enviable Culture On The Planet, Inspiring People To Reach Their Full Potential. Here’s How We Make It Happen

• Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
• People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
• Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.
  
  

READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.

For more information, visit northhighland.com and connect with us on LinkedIn, Twitter, Facebook, and Instagram.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Reference: 47867

APPLY FOR THIS JOB