What are the responsibilities and job description for the Server position at North High Brewing?
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Benefits
North High Brewing serves craft beer made by the brewery that shares our name! We also serve a full menu of from scratch bites, cater private events and large parties, and host community events. Our first restaurant located in Historic Dublin, opened in 2020, while our Uptown Westerville location opened in the Fall of 2023.
Job Summary
North High Brewing is looking for exceptional Servers to join our fast growing team! You’ll be serving creatively classic dishes, drinks, and craft beers in our restaurant alongside a crew of amazing people.
As a North High Brewing Server, you are expected to help create exceptional experiences for our guests! You will be expected to provide fantastic service to the tables in your section, take dine-in and to-go orders, deliver beverages in a timely fashion, manage your running side work, and resolve customer issues.
If you are passionate about service, enjoy going above and beyond for customers, and a natural-people-person, this job is for you!
Responsibilities
Company Description: North High Brewing serves award winning craft beer and from scratch bites. Located in Historic Dublin and Westerville, North High Brewing is committed to providing a place where the community can gather, relax and celebrate good times together. Either in the winter at our cozy bars and dining rooms, or during the summer on our patios and beer gardens, there's always a seat at the table.
Benefits
- Employee discounts
North High Brewing serves craft beer made by the brewery that shares our name! We also serve a full menu of from scratch bites, cater private events and large parties, and host community events. Our first restaurant located in Historic Dublin, opened in 2020, while our Uptown Westerville location opened in the Fall of 2023.
Job Summary
North High Brewing is looking for exceptional Servers to join our fast growing team! You’ll be serving creatively classic dishes, drinks, and craft beers in our restaurant alongside a crew of amazing people.
As a North High Brewing Server, you are expected to help create exceptional experiences for our guests! You will be expected to provide fantastic service to the tables in your section, take dine-in and to-go orders, deliver beverages in a timely fashion, manage your running side work, and resolve customer issues.
If you are passionate about service, enjoy going above and beyond for customers, and a natural-people-person, this job is for you!
Responsibilities
- Provide exceptional customer service to our guests.
- Maintain a clean section, whether indoor dining or outdoor seating area, and help to maintain restrooms.
- Take orders from customers for food and beverages.
- Educate guests about NHB beers, craft spirits, cocktails, wine and food.
- Deliver all beverages in a timely fashion
- Help to run food to tables.
- Answer the phone and assist guests at the host stand when necessary.
- Collect customer payments and provide change in a timely and courteous manner.
- Follow other job-related instructions and perform any other job-related duties requested by their supervisor.
- Ability and willingness to maintain flexible work schedules, as weekend and extended workdays are necessary.
- Ability to memorize ingredients in both the menu items as well as daily/weekly specials.
- Ability to effectively listen to and respond to customer needs.
- Must have a courteous, friendly and professional demeanor.
- Ability to multitask efficiently.
- Ability to stand for extended periods of time, walk, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, crawl or bend, and perform repetitive motions of the hands and/or wrists. (Indoor & Outdoor)
- Must be able to carry up to 30lbs.
- Equipment, Machines and Software Used: This position requires the regular use of a tablet for the point of sale system (Toast) and reservation software (Open Table).
- Excellent interpersonal and communication skills to interact with customers and coworkers in a professional manner.
- Excellent organization and coordination skills.
- Previous serving experience preferred.
- Interest in learning about craft beer and food!
- Medical, dental and vision insurance for all Full Time Equivalent (FTE) employees upon meeting a 6 month look back period.
- Free meal with every 6 hours worked
- 50% discount on food with less than 6 hours worked (day of shift)
- 10% discount on food with friends and family
Company Description: North High Brewing serves award winning craft beer and from scratch bites. Located in Historic Dublin and Westerville, North High Brewing is committed to providing a place where the community can gather, relax and celebrate good times together. Either in the winter at our cozy bars and dining rooms, or during the summer on our patios and beer gardens, there's always a seat at the table.