Coordinator for Academic Success

Position Summary: 

The Coordinator for Academic Success is responsible for the implementation and management of several key services designed to enhance student success and retention, with specific focus on first year students. The Coordinator will engage students on a regular basis and connect them with resources that can enable them to overcome barriers to success, while maintaining meaningful, discipleship-oriented relationships with students. The Coordinator will report to the Director for Student Success. This position is a twelve-month, full-time with benefits staff position housed within Campus Ministries and Student Engagement (CMSE). The Coordinator is expected to live in accordance with a Christian code of conduct and to take a Christian discipleship orientated approach to job responsibilities.

RESPONSIBILITIES:

• Oversees the implementation and management of software that supports student success and retention.
• Oversees the implementation and management of the New Student Orientation course. 
• Monitors the attendance alert system and provides assistance to students and faculty.
• Assists with the creation of student success strategies for first year students.
• Assists with the implementation of the First Year Experience program.
• Oversees tutoring services for the Tigerville campus. 
• Develops a detailed schedule of tutored course offerings and tutor availability. 
• Develops and facilitates tutor training. 
• Provides academic counseling to and regularly engages academically at-risk first-year students.
• Assists with the creation of strategies to identify and support academically at-risk students.

Performs other duties as assigned by the AVP for Student Flourishing

Physical Requirements

• Visual Abilities:  Read reports, create presentations, and use a computer system.
• Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling, Write, type and use the telephone, copier, and computer systems.
• Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
• Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions 75 to 100% of the time.

WORKING RELATIONSHIPS

This position is a full-time position in the Center for Student Success, within Campus Ministries and Student Engagement and reports directly to the Director for Student Success. This position works closely with all other employees in the Center for Student Success and must be able to work with a wide range of individuals including students, faculty, and staff. 

WORK SCHEDULE

The Office of Campus Ministries and Student Engagement is open Monday through Thursday, 8:30 a.m. to  5:00 p.m., and Friday 8:30 a.m. to 12 p.m.  Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required.

TRAVEL

Some travel may be required for training and professional development, as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee. S/he will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.

• Professes evangelical Christian beliefs. 
• Supports NGU’s mission statement and core values and holds a commitment to a Christian lifestyle and character in keeping with the biblical model. 
• Affirms an understanding of and willingness not to teach contrary to the Baptist Faith and Message 2000 
• Affirms an understanding of and willingness not to advocate contrary to the University's statement on Human Flourishing. 
• Minimum of a bachelor's degree. 
• Must be able to organize, prioritize and problem solve with frequent interruptions. 
• Computer literacy and knowledge of Microsoft Office 365; experience with Pharos 360 preferred. 
• Must be knowledgeable concerning challenges and opportunities related to student success; experience working with students preferred.
• Must be able to handle sensitive situations and information with discretion and demonstrate genuine concern for the academic success of students.
• Understands and complies with FERPA regulations. 
• Integrates Biblical standards within all assigned responsibilities and approaches student engagement from a Christian, ministerial approach. 
• Able to develop and maintain healthy relationships with students, faculty, and staff. 
• Able to think creatively, improve current processes, and develop new initiatives.  
• Desires to live beyond the job description to better the NGU community through Christian service and discipleship.  
• Demonstrates a desire to seek excellence in all they do.