What are the responsibilities and job description for the Office and Operations Coordinator position at North Georgia Property Services?
Are you highly organized, detail-oriented, and motivated by helping a business run smoothly and grow?
We’re a fast-growing home improvement services company based in Gainesville looking for an Office & Operations Coordinator to help manage scheduling, customer communication, and daily operations. This role is ideal for someone who enjoys wearing multiple hats and wants performance-based upside.
This is a hybrid role — most work is performed remotely or from the office, with occasional field visits to check on projects and support the team.
What You'll Do
- Answer inbound calls and respond to customer inquiries
- Schedule estimates and manage the sales calendar
- Coordinate project schedules with crews and customers
- Send proposals, invoices, and collect deposits
- Track job pipeline and help keep production on schedule
- Communicate with customers before, during, and after projects
- Request customer reviews and follow up after job completion
- Occasionally visit job sites to support team and customers
- Coordinate weekly marketing efforts
- Help improve systems and processes as we grow
What We're Looking For
- Highly organized and detail-oriented
- Strong communication skills (phone, text, email)
- Comfortable managing multiple priorities
- Tech-savvy (CRM, spreadsheets, scheduling tools)
- Self-starter who can work independently
- Professional and friendly with customers
- Problem solver with a positive attitude
Preferred (not required):
- Home services or construction experience
- Dispatching or scheduling experience
- Customer service experience
- Operations or office management experience
Total Expected Compensation: $36,000 base salary plus bonus = $36,000–$56,000
Schedule & Work Environment
- Hybrid: home office flexibility
- Monday–Friday daytime hours
- Some flexibility for personal schedule
- Occasional field visits (local)
Why This Role Is Unique
- Hybrid flexibility
- Performance-based bonuses
- Growth opportunity as company expands
- Work closely with ownership
- Small, fast-moving team
- Ability to help shape operations
Pay: $36,000.00 - $56,000.00 per year
Work Location: In person
Salary : $36,000 - $56,000