What are the responsibilities and job description for the Surgical Care Coordinator position at North Florida Surgeons, P.A.?
Job Summary:
We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Surgical Care Coordinator. You are responsible for the coordination and education of services for our patients’ receiving surgery with our Orthopedic/Spine Physicians. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.
Key Responsibilities:
- Schedule patients for Orthopedic/Spine Surgeries
- Verify patient’s insurance benefits and coverage; collecting any out-of-pocket patient responsibilities
- Obtaining pre-operative clearances from Primary Care Providers, Cardiologist, Nephrologist, etc
- Coordinate with patients their pre-operative, surgery and post-operative appointments and requirements
- Coordinating any changes with Physicians surgery schedule with Clinical Director and/or facilities
- Preparing weekly surgery charts for clinical team members
- Communicate effectively and efficiently with patients, providers, team members and facility staff
- Entering and updating patient information in the EMR system
- Maintain HIPAA compliance and patient confidentiality at all times
- Any other job duties as assigned
Required Skills & Qualifications:
- Customer Service Experience
- Anatomy knowledge
- Insurance knowledge
- Excellent oral and written communication & analytical skills
- Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
- Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives
- Knowledge and adherence to HIPPA, Compliance and OSHA
Education & Experience:
- High school diploma or equivalent
- Minimum one year of experience as a Surgical Coordinator
- Experience with EMR software preferred – Athena
- Experience with Microsoft applications – Word, Excel, Office 365
Benefits:
- 401k
- Health/Dental/Vision Insurance
- Short-term/Long-term Disability Insurance
- Life Insurance
- Paid time off
- Uniform Reimbursement
Work Environment & Physical Requirements
- Office setting – sitting for long periods of time
- Some travel may be required for training purposes
Job Type:
- Full-time
- Monday – Friday
- 8 a.m. – 5 p.m., hour lunch
Salary: commensurate with experience