What are the responsibilities and job description for the Chief Operating Officer position at NORTH FLORIDA CHILD DEVELOPMENT INC?
Job Title: | Chief Operating Officer | Location: | Central Office |
Job Code: | COO | FLSA Type: | Exempt |
Hourly / Salary: | Salary | Work Schedule: | Regular Full-Time |
Job Length: | 12 Months | | |
General Purpose
Ensures that NFCD’s operations are running smoothly and that they coincide with NFCD’s mission. The COO works under, and provides advisement, to the CEO as well as ensuring that all initiatives, projects, and plans of NFCD are executed with a spirit of excellence. Provides assistance to the CEO to ensure that the leadership, management, and vision necessary to ensure that NFCD has the proper operations controls, administrative and reporting procedures, and human resource systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.
Essential Functions
- Analyze internal operations and identify areas for process enhancement.
- Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO.
- Manage and complete oversight of all operation functions.
- Manages a comprehensive array of services and programs and provides systematic feedback of services outcomes to the CEO.
- Manages oversight of NFCD’s private childcare partners, collaborative agreements, and memorandums of understanding – Contract Management.
- Provides updates to staff on current NFCD’s policies and procedures, local, state, and federal regulations.
- Develops monthly plans and reports, as it relates to NFCD’s Site-Based Management Approach.
- Coordinates the annual program self-assessment and follow-up in reporting compliance.
- Involved with strategic planning processes by utilizing the community assessment and internal data.
- Assist in the development, implementation, and analysis of community assessments.
- Site-based monitoring includes meeting and communicating regularly with Center Managers and Specialists to assure services areas are effectively implemented according to local, state, federal regulations and NFCD’s policies and procedures.
- Works with the Center Managers and Specialists to ensure that center operations are effectively and efficiently managed and meet all regulations and policies and procedures.
- Negotiate leases and contracts, and is responsible for the oversight of tenant leases.
- Champion the importance and value of a diverse, equitable and inclusive agency environment for participants, staff and visitors. Model behaviors which support the overall philosophy and design of the organization.
Other Job Functions
- Remains current on all federal, state, and local regulations and standards.
- Supports and comply with all aspects of NFCD’s operating policies and procedures, HS/EHS Performance Standards 45 CFR, Florida Child Care Standards, and OEL Standards.
- Assist the CEO in identifying needed changes or enhancements to NFCD’s operating procedures implementation.
- Reviews reports, records, and directives related to the operation and delivery of services to NFCD’s participants.
- Serve as a member of the agency’s executive, budget, insurance and training committees.
- Periodic training and presentations to the community, staff, Board of Directors and Policy Council.
- Performs other duties as assigned.
Management Level & Responsibilities
Executive/Senior Leadership
Knowledge, Skills & Abilities
Required
- Excellent leadership skills, with steadfast resolve and personal integrity.
- Understanding of advanced business planning and regulatory issues.
- Solid grasp of data analysis and performance metrics.
- Ability to diagnose problems quickly and foresee potential issues.
- Ability to determine and prioritize demanding workload while being flexible to emergent/unplanned needs and situations.
- Ability to handle highly stressful and sensitive situations in a professional manner.
- Ability to interpret and implement complex policies and regulations.
- The skills necessary to minimize the programs fiscal and legal risks by assessing exposure to liability, improving internal controls, and other program practices, and training staff and monitoring their compliance with requirements.
- The skills necessary to exercise prudent stewardship of program resources by making decisions based on program financial reports and applicable federal, state, and program financial requirements.
- Remain up to date on nonprofit Head Start, HIPPY, and childcare best practices and state and federal law regarding nonprofit operations.
- Participatory management style, experience with work teams and proven skills in problem solving and conflict resolution.
- Strong organization and time management skills, ability to meet tight deadlines.
Preferred
- Strong working knowledge of Head Start Act, Head Start Performance Standards, Early Learning Division and Childcare Division regulations.
- Advanced computer literacy including but not limited to: database management, spreadsheet, word processing, internet and email.
- Understanding of childcare programs, early child education, social services issues, community action programs, and serving low-income communities.
- Knowledge of Head Start regulations, preferred.
- Ability to work independently and maintain professional boundaries and confidentiality.
- Ability to exercise tact and discretion in all employee and vendor interactions.
- Fundraising experience.
Qualifications – Education & Experience
Licenses or Certifications
Education
Degree Type: Bachelor's Degree Major: Education/Business Management or other related field of study Required: Yes
Work Experience
Required: 5 years in a senior executive leadership role.
Preferred: Experience supervising a team of employees, including discipline, performance evaluation, training, etc.
Level of Physical Effort
Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.
Physical Working Environment
Minimal exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.
Exposure to routine office noise and equipment.
Background
Must be able to pass a background check.
Must be able to pass a drug screen.
Must be able to provide references for the previous 5 years work experience.
Additional
Contingency:
Employment with NFCD is contingent upon an annual appropriation by the Legislature, federal funding, and successful implementation of job requirements, as measured by performance-based evaluations. In the event the federal, state, and/or local funds upon which employment is dependent are withdrawn or redirected, employment may be terminated and NFCD shall have no further liability to the employee beyond that already incurred prior to the termination date. NFCD is an at-will company.
North Florida Child Development’s job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. North Florida Child Development’s job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.
