Coach II - Financial Coaching

Description

Job Title: Coach II - Financial Coaching

Department: Community Based Services  

FLSA Status: Exempt

Hours/Weeks: Full Year, Full Time

Bargaining Unit Position: (Y/N): No

Level: 4

Hiring Range: $43,700.00 - $52,200.00

NEKCA Mission Statement:

To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.

SUMMARY:

Coaches at NEKCA work within their area of specialty to support our participants, through a human- centered, strength-based approach in identifying and setting goals for themselves and/or their families. Through compassion and relationship-building, Coaches are responsible with program intake, service delivery, and data collection. Furthermore, Coaches work on a state-wide level with peers from other agencies to uphold grant programming in a wholistic way.

This position is a Coach for the Economic Equity Program in the Community Based Services Department which primarily supports participants in accessing financial self-sufficiancy.

ESSENTIAL FUNCTIONS:

• Develop and implement plan in collaboration with the Economic Equity Manager

• Ensure reporting requirements are in compliance with grant documents

• Develop proposals for funding, using supportive data in coordination with Economic Equity Manager

• Use Go-Engage to track participants' progress and assess programmatic utilization

• Provide expert feedback to Economic Equity Manager about the progress, flow, successes, barriers of the program

• Prioritize work effectively, including, at a minimum, providing quality services, completing paperwork to meet deadlines and comply with program/grant requirements

• Market program to ensure public awareness; develop and update program marketing and outreach plan; utilize social media and NEKCA Community Engagement Manager for programmatic outreach 

• Oversee recruitment and enrollment of participants in the program 

• Attend and participate in staff, agency and community meetings deemed necessary for job performance

• Recruit, schedule and train volunteers for program needs

• Design oversee and facilitate access to trainings, coaching, and services for participants

LEADERSHIP QUALITIES:

SUPERVISOR RESPONSIBILITIES:

N/A, this position does not supervise any staff.

DUTIES AND RESPONSIBILITIES:

• Will increase participants financial wellbeing and self-sufficiency around credit building, debt reduction, saving strategies, and budgeting through 1:1 counseling/coaching and group classroom trainings.  

• Will design, oversee, and implement financial literacy training.  

• Will assist participants with spending, banking, and savings education and skill development.

POSITION REQUIREMENTS:

Education and Experience:

BA (preferred)

1-2 relevant experience required; 

3-4 years preferred

Core Competencies:

• Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community. 

• Must have knowledge of basic computer skills and record keeping, including spreadsheet applications. 

• Proficiency in Microsoft Office products and database management systems.

• This position is considered a mandated reporter. 

• Must be responsible, self-motivated, self-initiated, may need to work fleixble hours (program dependent) 

• Demonstrate positive problem-solving skills in stressful situations. 

• Demonstrate the ability to work effectively as part of a team.

• Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.

• Maintain confidentiality.

• Complete all required trainings and professional development.

Core Values: 

• Complete all required trainings and professional development.

• Demonstrate competency in all five areas of NEKCA’s Core Values

• Empower individuals to recognize and utilize their potential for growth and positive change

• Build and maintain strong relationships with the local community.

• Involve community members in the organization's initiatives and decision-making processes.

• Uphold ethical standards in all interactions with participants and the community.

• Participate in self-reflection and self-care practices to prevent burnout.

• Adhere to ethical guidelines and professional codes of conduct.

• Maintain participant confidentiality and ensureing participant safety.

• Use clear, respectful, and professional language and behavior when communicating with participants, colleagues, and other service providers.

• Demonstrate a genuine understanding of and care for the needs and feelings of participants or service users. 

• In person attendance required during scheduled hours as defined by your supervisor.

• Be sensitive to participant’s unique situations and challenges.

• Represent NEKCA in public and advocating for its mission.

Background Checks:

Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, criminal background and driving records.

Transportation Requirements:

This position requires that employees possess a valid driver's license, favorable driving record results and have access to dependable transportation.

WORKING CONDITIONS:

Employees in this position work primarily in an office environment with moderate noise levels and controlled temperature conditions. The work involves sitting for extended periods of time, using a computer and other office equipment, and may require occasional lifting of up to 25 pounds. Position has occassionally bending, stooping, or reaching for items. Standing or moving around the office area. Occassional work performed outdoors and at external community locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of their job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

_____________________________________________________________________________

The responsibilities listed in this job description are intended to provide a general overview of the role and its expectations. While this description is comprehensive, it should not be construed as an exhaustive list of duties and tasks that may be required of the employee. The organization reserves the right to assign other tasks or responsibilities as needed, and this role's responsibilities may evolve in response to changes in the organization's goals and priorities. Flexibility and adaptability are key attributes for success in this dynamic work environment.

NEKCA is a proud equal-opportunity employer. We work diligently to recruit a broad pool of candidates and to hire and promote qualified individuals whose personal experiences, characteristics, and talents reasonably reflect the diversity of the communities served by NEKCA. Our equal employment opportunities apply to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We encourage applications from women, minority groups, veterans, and people with disabilities. 

Qualifications for positions within NEKCA are determined by the duties and responsibilities of the position itself.

EMPLOYEE ACKNOWLEDGMENT

I acknowledge that receipt of this job description. In signing below, I attest that I understand the expectations of the job to which I am assigned and acknowledge my ability to perform the essential duties of the position. I further understand that management has the right to assign job duties and revise the job description. 

Name:_____________________________________ 

Signature:_________________________________ Date: _________________________

Supervisor Approval:_______________________ Date: ________________________

Salary : $43,700 - $52,200