Senior Fraud Specialist

Overview

Detect and prevent fraud committed against or through the Bank using ongoing monitoring and data analysis, as well as maintaining strong professional relationships with local law enforcement.

Responsibilities

• Detect and prevent fraud (both internal and external) through ongoing monitoring and reviewing reports, software alerts, industry trends, and emerging threats.
• Notify management in a timely manner when a new threat is detected.
• Utilize case management techniques to organize evidence, statements, and reports in an easily exportable format.
• Receive and process fraud claims from customers, including keeping customers informed of the claim progress.
• Conduct extensive and confidential investigations of suspected fraud incidents that are complex in nature.
• As part of our team, senior fraud specialists perform complex judgmental reviews of high risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity and restrict account activity, when necessary, to avoid further risks.
• Interview individuals who may have information on particular fraud incidents.
• Analyze documentation, such as victim testimonies and financial records, to determine if fraud occurred.
• Write in-depth reports on your findings and present them to management. The reports should succinctly convey the timeline of events and evidence gathered.
• Write detailed procedures for Fraud Department responsibilities and tasks
• Make program recommendations to management
• Liaise with victims of fraud, the police, and court officials when a civil or criminal case is opened.
• Testify on fraud cases in civil or criminal proceedings.
• Provide initial and periodic training to staff on the enterprise fraud program elements with emphasis on fraud awareness and detection.
• Provide support to the banking centers and back office personnel.
• Other duties as assigned.

Qualifications

• Four-year college or university program degree in welfare, criminology, finance, or related field; or five years’ experience working as a fraud investigator at government agencies or financial institutions; or equivalent combination of education and experience.
• In-depth understanding of relevant legislation, such as the Police and Criminal Evidence Act.

Preferred Skills and Attributes: 

• Reliable understanding of analyzing data and proficiency in report writing.
• Excellent research skills.
• Determination to succeed and complete a thorough investigation.
• Excellent verbal and written communication skills.
• Good negotiation skills and the ability to navigate stressful situations.

Location: North Dallas (Preston Rd & I-635/LBJ)

Join the NDBTeam!

We have a great team of friendly, talented, and inspiring people at NDBT. We take pride in offering exciting opportunities for employees to grow and follow their passions, while providing a great work-life balance as well as job stability. Founded in 1961, NDBT has a long-standing reputation in the community and strives to provide excellent customer service to our customers and communities. NDBT leadership and employees foster and contribute to our environment of mutual respect, accountability, creativity, and teamwork; and at all times to act with integrity, dignity, honor, and fairness. If this sounds like something you would like to be a part of – consider applying today.

North Dallas Bank and Trust is an Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.