What are the responsibilities and job description for the Historic Site Visitor Experience Associate position at North Dakota Historical Society?
Summary of Work
Job Duration: April to mid-October
Weekly work hours up to 35 or 40 preferred, hours subject to negotiation.
This position can be adapted to an internship for a college/university.
The Visitor Experience Associate will execute their responsibilities with a positive attitude, neat appearance, and enthusiasm. The successful applicant will:
- Actively listen to visitors, answer their questions, welcome and orient them, lead hands-on activities, assist with special events, and lead guided tours.
- Interpret site history enjoyably and accurately, making good use of research and training.
- Familiarize visitors with the State Historical Society mission and its other state historic sites.
- Assess and provide for visitors' special needs, such as appropriate services for the elderly, handicapped, and foreign visitors.
- Provide excellent customer service.
- Clean and tidy facilities including work areas, public areas and bathrooms. Perform other light maintenance tasks which might include watering and weeding outdoor plantings, dusting, and emptying trash receptacles.
- Assist with store operations that includes keeping merchandise neatly displayed and dusted, keeping track of inventory, and operating and reconciling a cash register, while following policies and procedures.
- Other duties as assigned.
Minimum Qualifications
- Must be at least 16 years old
- Ability to communicate with groups and individuals of diverse ages, interests, and perspectives, using appropriate language and hands-on skills.
- Ability to learn site history.
- Ability to work flexible hours including weekends, holidays, and some evenings.
- Ability to accurately complete required forms such as timesheets, till counts, etc.
All applicants are responsible for their own housing.
About the Ronald Reagan Minuteman Missile State Historic Site: Join us at the Ronald Reagan Minuteman Missile State Historic Site in Cooperstown, ND, where history comes alive and every day offers a chance to make a meaningful impact. As a member of our dedicated team, you'll have the opportunity to preserve and share the rich heritage of the Cold War era while engaging with visitors from around the world. Whether you're passionate about history, education, or customer service, there's a place for you here. Apply now to be a part of something truly special at the Ronald Reagan Minuteman Missile State Historic Site.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Application Procedures
All applications must be submitted via the Career site at www.nd.gov/careers. Paper submissions are not accepted. Application packages must be submitted online by 11:59 PM Central Standard Time (CST) on the closing date listed on the posting.
Apply today! Applicants are encouraged to apply as soon as possible. Applicants will be considered immediately upon submitting application materials. The position may be filled prior to the listed closing date after successful completion of the application and interview process.
Applicants must be legally authorized to work in the United States. The State Historical Society does not provide Sponsorships.
Application materials, including resume and three professional references, must clearly explain how experience and education relate to the minimum qualifications and job duties. Applicants who experience difficulties during the application process should contact recruiter@nd.gov or 701.328.3290.
For more information or if you need accommodation or assistance in the application or selection process, contact Erica Houn at ehoun@nd.gov or 701.328.2327.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.