Public Safety Telecommunicator Emergency Dispatcher

Position: Public Safety Telecommunicators (Emergency Dispatcher)

Position #: multiple positions

Job ID #: 3031764

Department: Office of the Adjutant General - State Radio

Location: Fraine Barracks, Bismarck, ND

Starting Salary: $4,328/month / $51,936/annual (DOE) Position is eligible for a hiring bonus of up to $4,000

Status: Regular, Full-Time

Applications Accepted Through: 11:59 p.m. on November 12, 2025

At State Emergency Communication Center, we stand by our mission to provide around-the-clock 911 emergency dispatch services that deploy federal, state, and local first responders to protect lives and property. We are looking for a candidate who identifies with this mission and has a passion for serving the citizens in our great state as an Emergency Dispatcher.

As a North Dakota State Agency, the Office of the Adjutant General (OTAG) is committed to providing team members with a strong and competitive total rewards package to support you, your health and your family. OTAG offers rewarding and impactful work opportunities, a full range of employee benefits including a fully paid family health insurance plan, generous retirement plan, paid time-off, career growth, flexible work schedules, infant-friendly policies, and much more!

Please use our calculator to see the value of our total rewards package.

SUMMARY OF WORK:

Are you looking for a new, challenging and rewarding career that allows you to save lives and help the citizens of North Dakota during emergency situations?

As our Emergency Dispatcher, you will be the first line of emergency response by answering incoming 911 and 1-800 state emergency incoming calls for the designated areas throughout the State of North Dakota to dispatching appropriate emergency responders. Duties include receiving emergency and non-emergency calls from the public, quickly assessing the situation, determining the appropriate response, and dispatching emergency services such as law enforcement, fire department units, or medical response teams while maintaining a calm and professional demeanor under often stressful conditions.

You will work rotating shifts based on a 16-week cycle where each team member works four (4) 12-hour shifts and then has four (4) days off. Each four-day shift will alternate between days and nights which provide ample time adjustment between day and night shifts. (Some employees have compared this to getting an annual salary for working six months of the year.)

MINIMUM QUALIFICATIONS:

Applicants must be legally authorized to work in the United States. OTAG will not provide sponsorships.

Applicants with felony convictions will not be considered due to the nature of this position.

Applicant must pass an extensive background check, drug screen, and hearing test upon being provided a conditional offer of employment.

High school diploma or equivalent, and a combination of education, training, and experience which demonstrates equivalent knowledge, skills and abilities. Preference will be given to those who have at least one year of experience in an emergency services capacity or similar industry. Basic computer experience and typing skills with a minimum of 40 words per minute. This position will require the following certifications: Cardiopulmonary Resuscitation (CPR), Emergency Medical Dispatch (EMD), and National Crime Information Center (NCIC) within six months of hire.

Team members must live within 30 minutes of the work location. Successful completion of the interview process, reference checks, background investigation and pre-employment drug and hearing tests.

Application materials should include information which directly addresses how the applicant meets the minimum qualifications and summary of work. It is very important to be thorough and detailed on all application materials.

APPLICATION PROCEDURES:

All application material must be received on or before 11:59 p.m. on the closing date.

Applicants must complete the online application for employment and upload a resume, cover letter, and college transcripts (official or unofficial).

Applicants claiming ND veteran's preference must submit documentation proving their eligibility under North Dakota Century Code 37-19.1.

Applicants who experience difficulties during the application process should contact recruiter@nd.gov or 701.328.3290.

For questions regarding the duties or requirements, please contact Jason Sutheimer, SPHR, SHRM-SCP, CWP at (701) 328-6020 or jasutheimer@nd.gov.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.