What are the responsibilities and job description for the Repair Technician position at North Creek Roofing?
About Us
We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited contractor, we offer premium warranty-backed work from direct‑hire professionals—not subcontractors. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations!
Join us if you're passionate about delivering quality service and building a fulfilling career in a company that values trust, teamwork, and long‑lasting customer relationships.
Job Name: Roofing Repair Technician
Location: Mill Creek, WA
Position Type: Full-Time
Pay: $30-$45 per hour (Based on experience) Company Vehicle, Fuel Card
Position Summary
As a Residential Roofing Repair Technician, you'll be on the front lines delivering critical service and repair solutions to our customers. Whether addressing warranty issues or taking on new service calls, you'll be responsible for diagnosing problems, executing high-quality repairs, and ensuring homeowner satisfaction every step of the way.
This role is ideal for someone who understands exterior home services (roofing, gutters), works well with tools, and can identify issues and fix them the right way—not just patch them.
Key Responsibilities
- Diagnose roof leaks and determine the most effective repair solution.
- Complete high-quality roofing, flashing, siding, gutter, and skylight repairs.
- Meet with homeowners to explain findings and recommended repairs.
- Document completed work with photos and job notes.
- Maintain company vehicles, tools, and equipment.
- Represent North Creek Roofing professionally on every jobsite.
What Success Looks Like
- Diagnoses leaks accurately the first time
- Completes repairs that last
- Earns positive homeowner reviews
- Maintains an organized service vehicle
- Documents work clearly
- Works independently while representing North Creek Roofing professionally
- Completes repairs efficiently while maintaining North Creek Roofing's quality standards.
Teamwork & Jobsite Excellence
- Collaborate with Production teams to ensure scheduling and materials align
- Maintain a clean and safe job site, following company and OSHA safety guidelines
- Proactively report material needs, safety concerns, or customer issues
- Maintain a clean and organized company vehicle
Required Qualifications
- 2 years of experience in roofing, service, or residential construction
- Experience repairing residential asphalt shingle, metal, and low-slope roofing systems.
- Comfortable working at heights and on varying roof pitches with safety equipment
- Basic carpentry and gutter installation experience
- Excellent communication and customer service skills
- Must be able to lift 50 lbs. regularly and work in a physically demanding role
- Valid driver's license and clean driving record
- Bilingual in Spanish is preferred.
Introductory Period
- The first 60 days of employment will be considered a probationary period. During this time, performance will be evaluated based on work quality, productivity, attendance, and adherence to company standards. Employment may be terminated during this period if expectations are not met.
- The probationary period is also an opportunity for the employee to evaluate whether North Creek Roofing is the right fit.
- All benefits outlined below begin immediately upon hire and are not delayed during the probationary period.
Schedule
- Full-time, typically 8 hours per day or as needed to complete necessary repair work M-F
- Occasional early mornings, late evenings, or weekend work depending on service needs
Benefits
- Compensation piece work and hourly pay: Depending on skill level
- Company Vehicle, Fuel Card
- Health, dental, and vision insurance
- 401(k) with company match
- Supportive, team-focused work environment
Why Join North Creek Roofing?
- Established company with over 30 years of success
- Year-round residential work
- Modern equipment and organized scheduling
- Company vehicle and fuel card
- High-quality workmanship—not production at all costs
- Supportive office staff that keeps you productive
- Opportunities to grow into leadership positions
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
At North Creek Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we'd love to hear from you!
Apply Today!
North Creek Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
Salary : $30 - $45