What are the responsibilities and job description for the Front Desk Coordinator / Medical Receptionist position at North Coast Naturopathic Medicine?
Job Overview
Front Desk Coordinator / Medical Receptionist
Join a thriving, patient-centered medical practice where your professionalism, organization, and people skills truly make a difference.
We are seeking a friendly, dependable, and highly organized Front Desk Coordinator to become an integral member of our busy and growing medical office. As the first person our patients meet—whether by phone or in person—you will play a vital role in creating an exceptional patient experience from the moment they contact our clinic.
Previous experience in a medical office is highly valued, but it is not required. We are happy to train the right individual who demonstrates outstanding customer service, excellent communication skills, a positive attitude, and a genuine desire to help others.
In this role, you will:
- Welcome patients with warmth, professionalism, and compassion
- Schedule appointments and coordinate provider calendars
- Manage patient check-in and check-out efficiently
- Process payments and maintain accurate financial records
- Answer incoming calls and respond to patient inquiries
- Maintain accurate patient records and assist with administrative tasks
- Help ensure the front office remains organized, efficient, and welcoming
- Collaborate with providers and staff to deliver an outstanding patient experience
The ideal candidate is:
- Friendly, professional, and genuinely enjoys working with people
- Exceptionally organized with strong attention to detail
- Comfortable multitasking in a fast-paced environment
- Dependable, self-motivated, and eager to learn
- Proficient with computers and able to quickly learn new software
- An excellent communicator with strong customer service skills
- Able to maintain confidentiality and professionalism at all times
If you are looking for a rewarding career where you can positively impact patients' lives while working with a supportive and dedicated team, we would love to hear from you.
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Salary : $18 - $20