What are the responsibilities and job description for the Leasing/Assistant Manager position at North Coast Living?
Leasing/Assistant Manager
Summary
The Leasing/Assistant Manager works closely with the Business Manager to support daily community operations while also driving leasing and sales efforts. This position is designed as a career path toward Business Manager and requires someone who can balance sales-driven leasing work with administrative and operational oversight.
Responsibilities
Leasing & Marketing
- Greet prospective residents and conduct site tours
- Explain lease terms and lease apartments
- Inspect vacant units to ensure rent-ready condition and schedule turnover preparation
- Assist in creating and implementing effective marketing programs (online and print)
- Conduct market surveys and stay informed on local market conditions
- Maintain daily tracking sheets on prospect traffic and leasing activity
- Prepare weekly, monthly, and quarterly leasing reports for Business Manager approval
- Respond to telephone inquiries and resident concerns/requests in a timely manner
- Implement lease renewal programs
- Oversee and assist other leasing staff with their duties
Operations & Administration
- Schedule income verification appointments, prepare/process lease agreements, and maintain housing wait lists (tax credit properties)
- Issue legal notices when necessary
- Assist with rent collection, security deposits, petty cash logging, and bank deposit preparation
- Serve as a primary point of contact for data entry (move-ins, move-outs, rent posting, ledger charges)
- Inspect property and identify maintenance/security issues; coordinate maintenance inspections with facilities staff and ensure timely work order completion
- Maintain resident and property files while protecting confidential information
- Communicate emergency preparedness procedures to residents and coordinate resident meetings
- Report and document property incidents within 24 hours
- Assist with monthly closing and overall operations as designated by the Business Manager
- Other duties as assigned
Qualifications
- High School diploma, GED, or trade school certificate required
- One or more years of residential property management or administrative experience preferred
- Prior leasing/sales experience a plus
- Proficiency in MS Office and Yardi CRM software (preferred/required)
- Strong sales, verbal, and written communication skills
- Strong organizational skills and attention to detail
- Ability to resolve conflict calmly and professionally
- Customer-focused with ability to achieve measurable results
- Ability to work independently and as part of a team
- Willingness to work flexible hours, including weekends
- Valid driver's license and car preferred
- Bilingual a plus
- Professional image, initiative, and strong follow-through
Pay: $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $25