What are the responsibilities and job description for the Senior Business Development Manager – Contract Furniture position at North Coast Furniture?
Location: Headquartered in Grand Rapids, MI - your position will be at the main office but not limited to location.
Travel: Approximately 25%
Compensation: Competitive Base Salary Uncapped Commission
About North Coast Contract Furniture
North Coast Contract Furniture is an American manufacturer of custom commercial furniture and architectural millwork, proudly built in Michigan. We partner with designers, architects, general contractors, developers, and corporate clients to create one-of-a-kind environments for offices, hospitality, restaurants, healthcare, higher education, and other commercial spaces nationwide.
Unlike traditional furniture companies, we don't sell from a catalog. Every project is engineered and manufactured specifically for our clients, allowing us to deliver truly custom solutions backed by exceptional craftsmanship and commercial-grade construction.
Position Summary
We're seeking an experienced Business Development Manager to drive new business opportunities and develop long-term client relationships throughout the commercial furniture and design industry.
This role is ideal for someone with experience selling contract furniture, architectural products, commercial interiors, millwork, or related construction products. You'll work directly with architects, interior designers, dealers, end users, developers, and general contractors to secure projects ranging from individual executive offices to large-scale corporate headquarters and hospitality installations.
What You'll Do
- Develop new business relationships with architects, interior designers, commercial furniture dealers, developers, general contractors, and corporate clients.
- Identify and pursue new project opportunities within commercial, hospitality, education, healthcare, and restaurant markets.
- Manage opportunities through the full sales cycle, from prospecting to project completion.
- Build and maintain a strong pipeline of qualified opportunities.
- Present custom furniture and millwork solutions tailored to client needs.
- Collaborate with estimating, engineering, project management, and production teams to develop competitive proposals.
- Attend client meetings, networking events, industry trade shows, and project presentations.
- Maintain accurate sales activity and forecasting within CRM software.
- Achieve and exceed established sales goals.
Qualifications
- 5 years of successful B2B sales experience.
- Experience in commercial furniture, contract furniture, architectural products, millwork, construction, or commercial interiors preferred.
- Existing relationships within the A&D (Architecture & Design) community are highly desirable.
- Strong consultative selling and relationship-building skills.
- Ability to read architectural drawings and project specifications is a plus.
- Excellent communication and presentation skills.
- Self-motivated with strong organizational and time-management abilities.
- Willingness to travel throughout assigned territory.
Why Join North Coast?
- Represent a growing American manufacturer with nationwide reach.
- Sell highly customized solutions instead of standard catalog products.
- Work alongside experienced engineers, designers, and manufacturing professionals.
- Competitive base salary plus uncapped commission.
- High-value commercial projects with significant earning potential.
- Marketing, estimating, engineering, and project management support.
- Opportunity to build long-term relationships with leading designers, architects, and commercial clients.
- Flexibility and autonomy to grow your territory and your career.
Preferred Background
We'd especially like to speak with professionals who have experience with:
- Contract furniture manufacturers or dealers
- Architectural products
- Commercial millwork
- Office furniture
- Hospitality furniture
- Corporate interiors
- Interior design firms
- Commercial construction
- Design-build organizations
Benefits
- Competitive base salary
- Uncapped commission structure
- Paid time off
- Expense reimbursement
- Professional development opportunities
- Flexible work environment
Join Our Team
If you're passionate about building relationships, solving complex client challenges, and representing a manufacturer known for craftsmanship, customization, and quality, we'd love to hear from you.
- North Coast Contract Furniture is an Equal Opportunity Employer.