FT Dock Associate / Backup Delivery Driver

Position Summary

The Dock Team Associate / Back-up Delivery Driver is primarily responsible for supporting the efficient movement of inbound and outbound inventory through the Palmetto Moon Distribution Center. This position receives, unloads, sorts, prepares, and loads merchandise for shipment while ensuring inventory and shipment transactions are accurately processed within the appropriate systems.

In addition to regular Distribution Center responsibilities, this position serves as a qualified back-up delivery driver and may be assigned to transport merchandise from the Distribution Center to Palmetto Moon retail stores based on business and scheduling needs. When performing delivery duties, the associate is responsible for safe vehicle operation, load accuracy, timely delivery, proper store handoff, and compliance with established routing, receiving, and safety procedures.

This position requires flexibility, attention to detail, strong time-management skills, and a commitment to safe and accurate operations.

Key Responsibilities

Dock & Distribution Center Operations

• Receive and unload incoming shipments.

• Load outbound shipments and assist in ensuring scheduled shipments depart the Distribution Center timely and accurately.

• Sort, count, package, label, and prepare merchandise for shipment to retail stores.

• Verify merchandise and shipments for accuracy and report shortages, damages, losses, or defects to Distribution Center leadership.

• Follow established procedures to accurately receive and process merchandise within appropriate systems.

• Work with Distribution Center leadership to determine the proper disposition and movement of merchandise.

• Safely operate approved material-handling equipment, including carts, dollies, pallet-moving equipment, and forklifts, as authorized and trained.

• Maintain clean, organized, and safe dock and work areas.

• Follow all legal, safety, operational, and internal company procedures.

• Assist with other Distribution Center responsibilities as needed to support daily operations.

Back-up Delivery Driver Responsibilities

• Serve as a back-up Local Route Delivery Driver when needed based on business, staffing, and scheduling requirements.

• Execute assigned delivery routes according to approved routing schedules, delivery windows, and established procedures.

• Review route manifests and load documentation prior to departure and verify that merchandise is assigned to the correct delivery location.

• Ensure cartons, totes, pallets, and other merchandise are properly secured and protected during transit.

• Safely operate company delivery vehicles, including vans, box trucks, or other approved vehicles for which the employee is qualified.

• Deliver merchandise to the correct store and designated receiving area.

• Follow established store receiving and merchandise handoff procedures.

• Obtain required delivery confirmations, including signatures, scans, or system acknowledgements.

• Communicate professionally with store leadership and Distribution Center leadership throughout the delivery process.

• Promptly report delivery delays, shortages, damages, incidents, vehicle concerns, or other exceptions.

• Complete required delivery documentation, digital scans, logs, and other records accurately and timely.

• Perform required pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.

• Follow all company vehicle, loading, unloading, material-handling, and applicable transportation safety requirements.

Qualifications

• Must be at least 21 years of age.

• Valid driver's license and acceptable driving record required.

• Ability to successfully meet company requirements for operating a company vehicle, including applicable Motor Vehicle Record (MVR), background, and pre-employment screening requirements.

• Previous warehouse, distribution center, logistics, or route delivery experience preferred.

• Ability to safely operate delivery vehicles such as vans, box trucks, or similar company vehicles.

• Forklift certification or ability to obtain required certification.

• Strong organizational and time-management skills.

• Strong attention to detail and commitment to accuracy.

• Effective verbal and written communication skills.

• Ability to follow established routes, schedules, procedures, and documentation requirements.

• Ability to use GPS, navigation applications, and applicable warehouse or delivery systems.

• Ability to work effectively both independently and as part of a team.

• Dependable, punctual, self-motivated, and safety-focused.

• Ability to remain productive and make sound decisions in a fast-paced Distribution Center environment.

• Physical Requirements & Work Environment

• Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.

• Ability to regularly stand, walk, bend, reach, lift, and perform repetitive physical tasks associated with Distribution Center operations.

• Ability to safely load and unload merchandise from trucks and delivery vehicles.

• Ability to safely operate approved material-handling equipment after appropriate training and certification.

• Ability to safely enter, exit, and operate company delivery vehicles for extended periods when assigned to delivery routes.

• Ability to work in a Distribution Center environment with varying temperatures, noise levels, and frequent movement of merchandise and equipment.

• Ability to work a flexible schedule based on business needs, which may include early mornings, evenings, weekends, and changes in scheduled responsibilities.

Additional Expectations

• The Dock Team Associate / Back-up Delivery Driver is expected to maintain all qualifications required to operate a company vehicle throughout employment in this position. Driving assignments may vary based on business needs, staffing levels, delivery schedules, and operational requirements.

  All employees are expected to comply with Palmetto Moon policies, procedures, and safety standards and to perform other duties as assigned based on business needs.

Qualifications

• Must be at least 18 years old to apply
• Experience in a warehouse, shipping, or logistics role is preferred but not required
• Ability to learn and proficiently work with a computer-based tracking system (e.g. WMS, ERP) or shipping software is required, previous experience preferred
• Strong attention to detail and a commitment to accuracy in data entry
• Self-motivation with exceptional time management skills and ability to work in a fast-paced environment to meet production/shipping deadlines
• Perform other responsibilities instructed by those in charge

Working Conditions

• The job involves the physical ability to carry, lift, push, pull or move items weighing up to 20-30 pounds frequently and items weighing up to 60 pounds with occasional frequency
• Ability to work a dolly and forklift operation certification (certification training provided)
• Requires routine movements, including standing, walking, reaching, bending, and lifting