What are the responsibilities and job description for the Phone Operator/Customer Service position at North Central Neurology Associates?
Answer, screen, and route calls to appropriate staff, taking detailed messages when needed.
Schedule, reschedule, and confirm patient appointments, efficiently using practice management software.
Assist with front desk duties and other administrative tasks as needed.
Document all patient interactions, inquiries, and notes in the Electronic Health Record (EHR).
Provide non-technical information about clinic services and programs.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $12