What are the responsibilities and job description for the UTS - Temporary Conference Coordinator at UNC Chapel Hill position at North Carolina State University?

Position Information

Posting Number	PG196090TM
Position Number	48SM80
Position Type	Temporary
Essential Job Duties	The Conference Coordinator supports the successful planning, coordination, and execution of conferences, meetings, and special events. Working onsite 30-40 hours per week, this position serves as a key liaison for clients and internal teams, ensuring exceptional customer service and seamless event operations from initial planning through event completion. The Conference Coordinator is responsible for developing program proposals and contracts, coordinating event logistics, supporting day-of-event operations, and collaborating with Conference Services and cross-functional teams to deliver high-quality experiences for a wide range of educational, professional development, and special events. These duties can include: Operational Support Serve as point of contact day of for client, anticipating and addressing program needs and assisting with day of change requests. Support communication of day-of requests from clients to Conference Services team and other appropriate service areas, tracking all changes and requests. Monitor conference activities on-site to ensure accurate and timely execution of conference arrangements. Support the Conference Services team in reviewing and tracking event information in the reservation system as well as ensuring that program deadlines related to meeting planning, catering, technology, and setup are met. Work closely with Conference Center service teams in evaluating and planning successful delivery of services. Solicit and address client feedback. Assist with opening and closing procedures of the conference center. Assess and advise on venue availability and layouts based on specific program needs, service delivery requirements, and overall program use of the building.
Is Time Limited	No
If Yes, Appointment Length
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State	Chapel Hill, NC
Department

System Information

Classification Title	Temporary-Service Maintenance
Working Title	UTS - Temporary Conference Coordinator at UNC Chapel Hill

Requirements and Preferences

Work Schedule	Onsite; Monday - Friday from 8 am - 5 pm (some variations in hours with events may occur)
Other Work/Responsibilities	This position is responsible for providing planning and day-of support to Conference Center programs. This can include: Serving as day of point of contact for client and monitoring conference activities on-site. Ensuring venue and rooms are staged per specifications of clients. Anticipating and addressing program needs and day of change requests. Working closely with Conference Center teams in evaluating and planning successful delivery of services. Tracking information in reservation system and ensuring that program deadlines related to meeting planning, catering, technology, setup, and billing are met. Assessing venue availability and layouts based on specific program needs, service delivery requirements, and overall program use of the building. Applying knowledge of services, pricing, and policies to generate program proposals in reservation system that align with services and program needs. Working with clients throughout the planning process to meet program deadlines that ensure successful delivery of services. Serve as primary point of contact for clients through the program planning process. Other duties as assigned. This person will work with the Director of Conference Services to identify and support Conference Service team and event needs as related to the duties above. The scope of these duties requires a general understanding of event planning processes, including: Experience working in event venues Experience planning and executing events Clear and concise communication Experience working with deadlines and multiple teams at one time Experience working within a reservation system or similar software system Contracting Support: Apply knowledge of services, pricing, and policies to generate program proposals in reservation system that align with services and program needs. Work with clients throughout the planning process to meet program deadlines that ensure successful delivery of services. Assist team in meeting timely communication goals with potential and upcoming programs. Other duties as assigned.
Minimum Experience/Education	High school diploma or equivalency required; associate's or bachelor's degree in Hospitality Management, Event Management, Business Administration, Communications, or a related field preferred. Two years of experience coordinating conferences, meetings, events, or customer service operations; an equivalent combination of education and experience may be considered.
Department Required Skills	Excellent customer service and interpersonal skills with the ability to build positive relationships with clients, guests, vendors, and internal stakeholders. Strong organizational and project coordination skills with exceptional attention to detail. Ability to manage multiple events and competing priorities while meeting deadlines in a fast-paced environment. Excellent written and verbal communication skills, including the ability to communicate professionally Ability to interpret event requirements, anticipate client needs, and proactively resolve issues. Experience preparing proposals, contracts, event documentation, and maintaining accurate records.
Preferred Years Experience, Skills, Training, Education	Two plus years experience in client facing roles Experience working in event venues Experience planning and executing events Excellent verbal and written communication skills and the ability to anticipate the needs of clients Experience working with deadlines and multiple teams at one time Experience working within a reservation system or similar software system
Required License or Certification	N/A
Valid NC Driver's License required?	No
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$24.00 per hour

Recruitment Dates

Job Open Date	07/06/2026

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/232474

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Salary : $24

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