Demo

Assistant Director, Pack Support Programs

North Carolina State University
Raleigh, NC Full Time
POSTED ON 10/14/2026
AVAILABLE BEFORE 12/13/2026
Posting Information

Posting Number PG194940EP
Internal Recruitment No
Working Title Assistant Director, Pack Support Programs
Anticipated Hiring Range $60,000 - $63,000
Work Schedule Monday-Friday, 8am-5pm (some nights and weekends)
Job Location Raleigh, NC
Department TRIO Collegiate
About the Department
The Division of Academic and Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State.

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
In this role you will report to the Senior Director for TRIO Collegiate and Pack Support Programs and will play a key role in helping students successfully transition into and through NC State. TRIO Collegiate and Pack Support oversees programs including TRIO Collegiate, 1887 Scholars, and Pack Promise, which provide mentoring, academic guidance, educational programming, and other resources that support student success.

The Assistant Director will support 1887 Scholars, Pack Promise, and First in the Pack, with additional responsibilities supporting rural students and other identified student populations as needed. The position develops and delivers student success programs, provides individual and group coaching, builds campus partnerships, and connects students with resources that support their academic and personal goals.

As a successful candidate you will be able to manage multiple priorities, build strong relationships, and translate student needs into effective programs and services.

Student Programming & Success Coaching
  • Develop, implement, and assess programs that support student transition, engagement, academic progress, and success.
  • Contribute to strategic planning, goal setting, program evaluation, and annual reporting.
  • Lead signature programs and educational initiatives, including program delivery and instruction.
  • Use structured coaching and development models such as Inside Track, StrengthsFinder, and other evidence-informed approaches.
  • Provide individual and group coaching to a designated student caseload and connect students with appropriate campus resources.
  • Collaborate with campus partners to coordinate services and opportunities that support student success.
Program Evaluation & Assessment
  • Develop and assess program learning outcomes using appropriate evaluation tools and methods.
  • Research benchmarks and promising practices to strengthen programs and services.
  • Analyze annual assessment data and prepare reports for DASA Assessment, funding agencies, and other stakeholders.
  • Use assessment findings to identify opportunities for program improvement.
Partnerships & Student Support
  • Build relationships with university departments, faculty, staff, and community organizations to strengthen student support.
  • Support program outreach and recruitment to ensure eligible students are aware of and connected to available services.
  • Represent programs at campus and community events and serve as a knowledgeable resource for students and partners.
Supervision & Operations
  • Supervise, train, and evaluate two to three graduate fellows for the 2027-28 academic year.
  • Provide regular coaching, feedback, and professional development to direct reports.
  • Manage multiple projects, deadlines, events, and administrative priorities while ensuring timely follow-through.
  • Participate in departmental training, program communications, and other activities that support effective program operations.
  • Attend events and programs that may require evening and weekend availability.

This is an opportunity to make a meaningful impact on student success at NC State by helping students navigate their transition to college, build confidence and connections, and achieve their academic goals. You will bring together coaching, programming, assessment, and campus partnerships to strengthen the student experience and help assigned programs deliver measurable results.
Other Responsibilities
  • In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.
Qualifications

Minimum Education and Experience
  • Master's degree from an accredited college or university in Counseling, Higher Education, Educational Research, Humanities, Social Sciences, or related fields
Other Required Qualifications
  • Experience providing support services and/or working on retention and success initiatives
Preferred Qualifications
  • Preferred two or more years of experience working with student advising, coaching, or mentoring programs
  • Experience and progressively responsible duties in the following:
    • Administration, supervisory, mentoring/coaching experience
    • Curriculum Development, co-curricular experiential learning development and assessment
  • Must be a proficient multitasker and demonstrate competence and an appreciation for working with various audiences
  • The job necessitates meeting deadlines and attending events that require work after hours and on the weekends as needed
  • Ability to use specified computer applications involving data processing, records maintenance, word processing, online applications, and educational technology, including learning management systems
  • Competence to work with students from low-income, first-generation college backgrounds
Required License(s) or Certification(s)
  • N/A

Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions

Job Open Date 10/08/2026
Anticipated Close Date Open Until Filled
Special Instructions to Applicants
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Position Details

Position Number 00110325
Position Type EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 240408 - TRIO Collegiate
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

 

Salary : $60,000 - $63,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Assistant Director, Pack Support Programs?

Sign up to receive alerts about other jobs on the Assistant Director, Pack Support Programs career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$138,649 - $191,575
Income Estimation: 
$182,502 - $249,036
Income Estimation: 
$207,946 - $249,343
Income Estimation: 
$175,165 - $219,883
Income Estimation: 
$182,642 - $260,237
Income Estimation: 
$110,376 - $162,332
Income Estimation: 
$302,228 - $379,575
Income Estimation: 
$136,280 - $200,184
Income Estimation: 
$89,305 - $134,530
Income Estimation: 
$101,682 - $154,503
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at North Carolina State University

  • North Carolina State University Raleigh, NC
  • Posting Details Position Information Posting Number PG195864TM Position Number 48SM49 Position Type Temporary Essential Job Duties Thank you for applying w... more
  • 16 Days Ago

  • North Carolina State University Morehead, NC
  • Position Information Posting Number PG190902CE Position Number SE-00002668-0926 Position Type NC Cooperative Extension Department Information Job City & St... more
  • 16 Days Ago

  • North Carolina State University Castle Hayne, NC
  • Position Information Posting Number PG195849TM Position Number 11ASO3670 Position Type Temporary Essential Job Duties This internship offers students and r... more
  • 16 Days Ago

  • North Carolina State University Raleigh, NC
  • Posting Information Posting Number PG194606EP Internal Recruitment No Working Title CLAWS Manufacturing Systems Engineer Anticipated Hiring Range Commensur... more
  • 16 Days Ago


Not the job you're looking for? Here are some other Assistant Director, Pack Support Programs jobs in the Raleigh, NC area that may be a better fit.

  • University of North Carolina at Chapel Hill Chapel Hill, NC
  • Posting Information Department KFBS Academic-330100 Career Area Development and Fundraising Posting Open Date 10/06/2026 Application Deadline 10/20/2026 Op... more
  • 8 Days Ago

  • Liquidia Corporation Morrisville, NC
  • Liquidia is deeply passionate and committed to the discovery, engineering, and development required to bring novel therapies to patients who need them most... more
  • 6 Days Ago

AI Assistant is available now!

Feel free to start your new journey!