What are the responsibilities and job description for the Host/Hostess position at North Carolina State University Club?
Business Title:
Job Purpose:
Key Responsibilities:
- Host/Hostess
Job Purpose:
- To provide a welcoming and organized dining experience for guests by managing reservations, seating arrangements, and maintaining a positive atmosphere.
Key Responsibilities:
- Greet and escort guests to tables.
- Manage reservations and waiting lists.
- Maintain accurate seating charts and rotation.
- Communicate with service staff regarding table availability.
- Answer phone calls and address guest inquiries.
- Ensure the cleanliness and organization of the dining area.
- Bid farewell to departing guests.
Required Education:
Required Experience:
Required Skills and Abilities:
- High School Diploma or equivalent
Required Experience:
- Customer service experience
Required Skills and Abilities:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to maintain a positive and professional demeanor