What are the responsibilities and job description for the Mailroom Associate position at North Carolina Department of Revenue?
Mailroom Associate
Wake County, NC
Full time
Posted 2 Days Ago
End Date: April 25, 2026 (2 days left to apply)
JR-113906
Agency
Dept of Revenue
Division
Submissions Processing
Job Classification Title
Administrative Associate I (S)
Position Number
60082976
Grade
NC01
About Us
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work
Mailroom Associate
***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***
Please make sure that you have entered all necessary information on your application. Once you hit submit you will not be able to edit or reapply to this position to add information of attachments even if you withdraw your application.
The North Carolina Department of Revenue is recruiting for a Mailroom Associate in our Submissions Processing Division (SPD). The primary purpose of this position is to extract incoming mail, sort accordingly and forward to the appropriate areas within NCDOR.
Duties include but are not limited to opening mail with the aid of an auto extractor, rapid extractor desk (REDS) or by hand, as necessary. Pushing mail carts weighing up to 500 pounds on a regular basis. Work hours for this position range from 7:00 am to 4:00 pm.
Knowledge Skills and Abilities/Management Preferences
Experience with manually opening mail, sorting correspondence, and other functions associated with the Extract and Sort
Possess good word processing skills including experience with Microsoft Office products
Ability to establish and maintain effective working relationships with others on a natural work team
Ability to lift 30 pounds, stand or sit for long periods of time, and be able to work with little or no supervision
Recruitment Range: $31,200.00 - $39,000.00
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Some highlights include:
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Donna L Howe
Recruiter Email:
DONNA.HOWE@NCDOR.GOV
Salary : $31,200 - $39,000