What are the responsibilities and job description for the Human Resources Business Partner (Operations Focus) position at North Carolina Courage?
About Us
The North Carolina Courage, a member of the National Women’s Soccer League (NWSL), is seeking a HRBP to join the People team.
This role blends business partnership with execution—working closely with managers to address employee-related matters while also ensuring HR systems, processes, and programs run effectively. The ideal candidate is comfortable balancing people support with operational ownership in a fast-paced environment.
As a member of our Club, you will contribute to an environment grounded in our Operational Standards: Set the Standard. Own the Results. Lead the Club. We are looking for individuals who embody Integrity, Community, Accountability, Respect, and Excellence in everything they do and who are motivated to elevate the Courage through their work, attitude, and professionalism.
This role reports to the Chief People Officer in the HR/People team.
Key Job Responsibilities
Business Partnership & Employee Relations
We Hire Through The Lens Of Our Club Values
Integrity – Transparent, trustworthy relationships with our fans and ourselves.
Community – Creating a sense of belonging in a diverse, inclusive environment
Accountability – Responsible for our words, our actions, and our results.
Respect – Regard for treating others with dignity and acceptance.
Excellence - Strive towards greatness in ourselves, club, and community and culture.
WHY IT’S BETTER AT THE COURAGE
The North Carolina Courage, a member of the National Women’s Soccer League (NWSL), is seeking a HRBP to join the People team.
This role blends business partnership with execution—working closely with managers to address employee-related matters while also ensuring HR systems, processes, and programs run effectively. The ideal candidate is comfortable balancing people support with operational ownership in a fast-paced environment.
As a member of our Club, you will contribute to an environment grounded in our Operational Standards: Set the Standard. Own the Results. Lead the Club. We are looking for individuals who embody Integrity, Community, Accountability, Respect, and Excellence in everything they do and who are motivated to elevate the Courage through their work, attitude, and professionalism.
This role reports to the Chief People Officer in the HR/People team.
Key Job Responsibilities
Business Partnership & Employee Relations
- Serve as a trusted partner to department leaders across front office and technical staff
- Provide guidance on performance management, employee concerns, and team dynamics
- Support and manage employee relations issues, including coaching managers and documenting outcomes
- Escalate complex or high-risk issues to the Chief People Officer
- Own day-to-day management of Rippling
- Maintain accurate employee data and organizational structures
- Build and improve workflows (onboarding, approvals, employee changes)
- Ensure HR processes are consistent, documented, and scalable
- Support the execution of performance review cycles and manager enablement
- Assist in maintaining performance frameworks (e.g., 9-box, review cadence, development plans)
- Ensure alignment between performance, development, and organizational goals
- Ensure all compliance-related documentation is completed accurately
- Ensure adherence to federal, state, and league (NWSL) requirements
- Maintain employee documentation and support policy implementation
- Promote consistent application of HR policies across the organization
- Partner with Talent Acquisition on hiring needs and workforce planning
- Collaborate with Workplace Experience Manager to support culture and communication
- Provide HR support to leadership as needed
- 3–6 years of experience in HR generalist or HRBP roles
- Sports experience preferred
- Experience handling employee relations and supporting managers
- Strong understanding of HR operations and systems (Rippling experience preferred)
- Ability to balance multiple priorities in a fast-paced environment
- Strong communication and problem-solving skills
- Hands-on, execution-oriented mindset
We Hire Through The Lens Of Our Club Values
Integrity – Transparent, trustworthy relationships with our fans and ourselves.
Community – Creating a sense of belonging in a diverse, inclusive environment
Accountability – Responsible for our words, our actions, and our results.
Respect – Regard for treating others with dignity and acceptance.
Excellence - Strive towards greatness in ourselves, club, and community and culture.
WHY IT’S BETTER AT THE COURAGE
- Comprehensive Health Benefits. Choose between PPO or HSA options because your health matters on and off the pitch.
- Flexible PTO - We trust you to take the time you need to recharge, reset, and perform at your best. It’s simple: do great work, take great breaks.
- Work-From-Anywhere (2x per year) - Whether it’s visiting family or a change of scenery, enjoy the flexibility to work remotely outside the Raleigh area twice a year.
- In office work environment with flexibility to work from home for the 2026 season. The perfect balance for productivity and connection.
- 401(k) - Build your future with our 401(k) plan. Enrollment eligibility starts at 3 months.
- Courage Swag - Rep the badge with pride. Staff receive exclusive team apparel and gear throughout the season plus 4 season tickets to share with friends & family.